IT Manager - Quality Engineering
Denver, CO

Job Description

Summary

DISH is a Fortune 250 company with more than $13 billion in annual revenue that continues to redefine the communications industry. Our legacy is innovation and a willingness to challenge the status quo, including reinventing ourselves. We disrupted the pay-TV industry in the mid-90s with the launch of the DISH satellite TV service, taking on some of the largest U.S. corporations in the process, and grew to be the fourth-largest pay-TV provider. We are doing it again with the first live, internet-delivered TV service - Sling TV - that bucks traditional pay-TV norms and gives consumers a truly new way to access and watch television.

Now we have our sights set on upending the wireless industry and unseating the entrenched incumbent carriers.

We are driven by curiosity, pride, adventure, and a desire to win - it's in our DNA. We're looking for people with boundless energy, intelligence, and an overwhelming need to achieve to join our team as we embark on the next chapter of our story.

Opportunity is here. We are DISH.

Job Duties and Responsibilities

The Software Engineering Manager of Quality Engineering will be responsible for the team's daily software quality operations for DISH Information Technology.

This position leads and directs a high performing quality assurance team participating in the delivery of quality software. This position oversees approximately 30 employee and contract software quality engineers and is a peer position to 4 other managers all reporting to a Senior IT Manager of Test Quality Assurance.

A successful candidate will display the following characteristics:

* Build, lead, and mentor a team of software test engineers which includes both onshore and offshore team members
* Demonstrate the ability to communicate and influence others through strong written and verbal methods
* Experience in all phases of the software and testing lifecycle, inception through deployment
* QA/Testing practice development and delivery leadership experience (building/forming teams, strategy across organizations) in an Agile environment
* Delivery leadership within Agile methodology projects (e.g. Scrum) working with and representing software quality to senior level executives

And demonstrate the following skills:

* Proficiency using common test management tools (e.g. HP ALM) and test orchestration tools (e.g. Jenkins, Git CI/CD)
* Open and collaborative interaction with development and the business
* Functional knowledge of the testing lifecycle (system, accessibility, and performance and load)
* Functional knowledge of quality related tools such as: UI testing, API testing, Performance and load testing, mobile or end user device testing
* Facilitate and drive a continuous improvement mindset and work environment
* Interact with development and test peers across the organization
* Understand quality and test execution related toolsets
* Demonstrated understand of software quality measures, specifically in an agile environment

Skills - Experience and Requirements

And demonstrate people management and work prioritization experience in the following categories:

* Hire and retain top talent on the team
* Performs 1:1 meetings and management duties associated with the team
* Sets technical standards in collaboration with other Engineering managers and team leads
* Monitors both system & business metrics and sets standards for proactive monitoring
* Facilitates development needs by enforcing consistent development environment, driving process improvements, etc.

A successful Software Engineering Manager will have education/experience such as the following:

* Bachelor's Degree in related field with 5 plus years related experience and/or training; or equivalent combination of education and experience
* Success managing high-performing teams in an agile environment
* At least three years of leading software quality assurance teams in an agile environment
* Ideal, but not required - Agile Certification such as Scrum Master or SAFe Agilist