IT Engineer III
South Plainfield, NJ

Job Description

Job Summary

Responsible for enterprise-class technology environments that Estes requires to run its day-to-day operations. This includes third party applications, COTS, and other environments as applicable. Additional responsibilities include full lifecycle management and support.

* Responsible for the execution and timely completion of assigned tasks and serves as the first escalation point for level I and level II Engineers. May provide guidance and training to Engineers
* Ability to design, create, maintain and implement machine level instruction in relevant domain
* Design technology environments through research, documentation, and maintenance throughout the production lifecycle
* Able to design and lead tasks related to:
* installation
* configuration
* upgrades
* maintenance enhancements
* tuning for optimal performance
* security procedures
* issue troubleshooting and resolution


* Design capacity planning, monitoring, and maintenance of designated systems; and train others
* Ensure continuity of the business processes supported by one or many technology environments
* Ability to design environments to meet development, testing, and production needs
* Accountable for issue resolution, tracks progress, communicates, and escalates as appropriate
* Design standards and guidelines across technology environments
* Design process development, best practices, and identifying new ways to improve resilience, performance levels, and support
* Identify opportunities, recommend appropriate actions, implement and follow through. Communicate to key stakeholders as appropriate
* Ensure appropriate contingency procedures are in place for technology environments and they are regularly tested
* Design process development, best practices, and identify new ways to improve redundancy and performance
* Design documentation requirements
* Support teams in deploying technology environments and solving problems
* Regular attendance is required
* This is not an all-inclusive list of job requirements and/or duties and may not contain all mental and physical capabilities necessary to perform the job at all times due to circumstances. Operational, safety and other needs may require the employee to perform any and all other duties as assigned. Employees are expected and must be able to perform all such duties and tasks

Qualifications

* College degree or any combination of education and experience which would provide an equivalent background
* 7 years relevant experience
* Professional certification in multiple areas of applicable technology environment(s) required
* Advanced understanding of security practices surrounding technology environments
* Demonstrated experience developing and implementing SLAs
* Demonstrated ability to identify issues, develop solutions, implement and train others
* Ability to make requirements actionable
* Ability to gather and analyze relevant data for troubleshooting and technology management needs
* Ability to work collaboratively with other teams in a dynamic environment
* Excellent verbal and written communication skills
* Must be able to comply with all company policies, rules, procedures and Code of Conduct
* Must be able to interact well with others
* Must be able to work independently, or in a team setting
* Must be capable of working under tight time constraints in a high volume environment with multiple priorities
* Must be able to lift approximately 10-15 lbs., or more if required by the essential functions of the job
* Responds well to questions; Ability to read, interpret and comply with written information and documents such as safety rules, operations / procedure manuals and maintenance instructions with a high comprehension and concentration level to include the ability to meet deadlines
* Must pass a pre-employment drug screen, random drug and/or alcohol tests, and will be subject to a criminal history background check
* Must be authorized to work in the United States