IT/Computer Specialist
Chelmsford, MA

Job Description

At Brooks, new ideas, new technologies and new ways of thinking are driving our future. Our customer focused culture encourages employees to embrace innovation and challenge the status quo with novel thinking and collaborative work relationships.

All we accomplish is grounded in our core values of Customer Focus, Achievement, Accountability, Teamwork, Employee Value and Integrity

Job TitleIT/Computer Specialist

Job Description

Brooks Automation is seeking qualified candidates for contingent IT/Computer Specialist positions. These contingent/contract positions will support the Windows 10 migration project at our Chelmsford headquarters over the next 6-12 months.

Primary Responsibilities Include:

* Configure and deploy computer equipment to conform to established guidelines
* Troubleshooting, answering employees' technical questions and providing general technical support.
* May assist in maintaining other equipment such as printers
* Responsible for locating and ascertaining the nature of network errors using appropriate software, and troubleshoots to resolve issues
* The position requires the individual to employ knowledge and critical thinking to apply corrective actions for equipment malfunctions and supply necessary technical support
* Documents all changes and updates to new hardware and software
* Maintains and ensures availability of computer supplies

Requirements for the Position

* Excellent computer skills are necessary as well as the ability to solve problems and troubleshoot
* Knowledge of Microsoft XP, through Win 10 required
* Experience with KACE or other imaging and deployment type software e.g. SCCM, is preferred
* Experience with migrations from Win 7 to Win 10 helpful.
* Customer service experience is required; strong communication skills and ability to converse with and support those employees who are not technologically proficient.
* Strong written communication skills with the ability to document and enter data in the job ticket correctly and quickly
* Requires knowledge of basic hardware and software functions and networking
* Ability to work as part of a team and follow instructions
* Organizational skills are essential

Required Education:

* High school diploma and minimum computer skills are mandatory; applicants with postsecondary certificates or degrees may be preferred by Brooks

If any applicant is unable to complete an application or respond to a job opening because of a disability, please email at HR.Recruiting@brooks.com for assistance.

Brooks Automation is an Equal Opportunity Employer. This company considers candidates regardless of race, color, age, religion, gender, sexual orientation, gender identity, national origin, disability or veteran status.