Under minimal supervision the Internet Systems Engineer will install, configure, monitor, and troubleshoot the hardware and software associated with the maintenance of the e-commerce websites.
The Internet Systems Engineer will work closely with database and other development teams on projects related to e-Commerce, Disaster Recovery and Business Continuity. This will include architecting new systems and re-designing existing systems to ensure high performance and availability and being a key contributor in the adoption of new tools and technologies. Also monitoring and reporting on key information to ensure performance and availability and provide capacity planning.
ACCOUNTABILITIES
This position functions at a high level in all aspects of the position including being a 'go to' person for the other Internet Systems Engineers within the department.
Ensures optimal performance of all Servers by proactively conducting ongoing performance monitoring and by tuning/adjusting as necessary
Ensure server security by reviewing and implementing approved server policies within the systems
Enhance functionality of systems by developing and modifying scripts or other vehicles to automate system processes
Develops and makes recommendations regarding hardware upgrades and new software releases (a result of research, analyzing, reviewing and evaluating current and future requirements)
Creates optimal server infrastructure in support of new applications by researching and recommending hardware/software technologies in support of application requirements
Develop and maintain all relevant documentation
Provide support to application developers/programmers by providing technical knowledge and guidance
Ensure optimal server set-up by conducting effective new hardware installations, hardware replacements/upgrades and by performing operating system configurations as needed
Develop and deliver cross-training to selected Associates
Maintain contemporary knowledge of industry trends, concepts, and techniques
Participate in the planning and execution of disaster recovery processes
Qualifications
EDUCATION & EXPERIENCE
Bachelor's degree in Computer Science or related field (or equivalent experience).
Four years of experience in Systems Engineering
COMPETENCIES
Decisive Judgment
Adapting to Change
Planning & Organizing
Delivering Results
Policies, Processes & Procedures
Customer Service
Resilience
Teamwork & Collaboration
Interpersonal Communication
Integrity*
Functional Acumen*
TECHNICAL SKILLS
Strong skills with Microsoft Environment web app and web services - required
Experience with Windows operating systems - required
Experience in analyzing, understanding, designing and implementing new products, services, and utilities in the web environment - required.
Experience with Unix or Linux operating systems
Skills with Microsoft Environment C#/ Visual Studio - preferred
Experience integrating software systems
Must have an excellent understanding of RDBMS and database theories.
Ability to read and interpret documents and write reports.
Ability to work independently or as part of a team.
Aptitude to solve technical and practical problems and make recommendations to technical test members.
Strong analytical, problem solving and troubleshooting skills.
Has acceptable driving record and can provide current, valid driver's license and current proof of insurance.
This is a summary of the primary accountabilities and requirements for this position. The company reserves the right to modify or amend accountabilities and requirements at any time at its sole discretion based on business needs. Any part of this job description is subject to possible modification to reasonably accommodate individuals with disabilities.
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