Intelligence Analyst I
Summit, NJ

Job Description

At WorldAware, we take a proactive approach to solving business challenges and our customers are at the heart of everything we do. It's the reason we love rolling up our sleeves and getting down to work - and it's why we're so successful. It takes an entire team to stand behind something big. Interested?

Position Overview:

Under the general supervision of the Global Security Operations Center (GSOC) Manager, the GSOC Intelligence Analyst I performs the bulk of monitoring, response, and communication duties within the operational environment of the 24/7 GSOC. The GSOC Intelligence Analyst I responsibilities are twofold: to serve as a communications focal point for analyst support services for client staff globally; and to monitor and respond to real-time intelligence requests. This position requires rotating shift work, to include nights, evenings, weekends, and holidays.

This is a temporary position that will run from 15 August 2019 to 15 November 2019.

Essential Duties/Responsibilities:

* Monitors intelligence for escalation, and associated communications for:
* Incidents impacting client's personnel or facilities
* People Risk Management (travelers, expats, and facilities)
* Social media and open source intelligence
* Executive protection team (advance intelligence reports, check-ins, etc.)
* Produces bespoke intelligence briefs and reporting tailored to client-specific needs
* Issues all external messaging (including mass communication messages) as tasked
* Assists in managing emergency incidents by using judgment and skills according to commonly accepted Incident Management best practices and client policies and procedures
* Recognizes crisis situations and initiates proactive action, with support from the GSOC manager
* Be available to support the larger GSOC team during surge conditions

Experience, Functional and Technical Requirements:

* Bachelor's degree in related field required
* 1+ years' experience in related field required
* Exposure to critical thinking, risk analysis and incident management
* Intelligence gathering, analysis and alerting experience preferred
* Effective problem solving and time management skills
* Foreign travel and experience

Skills/Abilities:

* Ability to take initiative, multi-task and prioritize under pressure
* Strong written and verbal communication skills; accurate typing skills
* Strong attention to detail and organizational skills preferred
* Strong customer service skills, especially in person and over the phone; ability to communicate across varying professional levels
* Ability to work rotating shift schedule (including nights, weekends and holiday)
* Ability to pass a pre-employment background check, as well as intensive writing and technology aptitude screenings as a condition of employment

WorldAware is dedicated to equal opportunity in employment without regard to race, religion, gender, sexual orientation, national origin, age, veteran or disabled status, or any other protected class.

Other details

* Pay Type Salary
* Required Education Equivalent Experience
* Summit, NJ, USA