Integrations Manager
Waltham, MA

Job Description

A bit about us:

We're on a mission to change healthcare - how it's paid for, delivered, experienced. We want to put people center stage, not process or profit. We are guided by a deep belief that every person on Medicare should be treated like we would treat a member of our own family: with loving care and a profound commitment to their health and well-being.

That's why we're gathering a whole bunch of smart, big-hearted people to create a new kind of healthcare company - one that combines compassion, health insurance, clinical care, and technology seamlessly.

We want to throw the long ball with people we love for a cause we believe in. Life is short. Join us.

A bit more about this role:

We can't transform health care for America's seniors alone. It requires coordination and information exchange within the healthcare supply chain. If we do it well, we believe we can improve how healthcare is delivered, experienced, and reimbursed. The Integrations Manager will lead a team within Integration Operations, a department that sits at the core of all business areas at Devoted. Integration Operations is a "Post Office" for electronic transactions, responsible for the facilitation and monitoring of the electronic connections, data files, and millions of transactions that flow through Devoted every day, providing the information on which our workflows and proactive interventions are built.

Responsibilities will include:

* Build, lead, and support stateside and offshore teams of Integration Associates to deliver, monitor, and support seamless data exchange
* Closely track and execute on high priority projects that are critical to the expansion and stability of internal business workflows
* Collaborate with Product Management and Engineering teams to scope, prioritize, build, and scale new integrations using a variety of technologies, including but not limited to ANSI, Batch EDI, API, and XML
* Maintain the stability and health of our integration network through rigorous monitoring, troubleshooting and support
* Foster Devoted values and a culture of collaboration, inclusiveness, humility, respect, and empathy
* Develop and maintain strong relationships with external vendors and business teams within Devoted Health

Attributes to Success:

* You are a critical thinker with a logical mindset and enjoy rolling up your sleeves and jumping into complex issues
* You are not afraid to take risks and learn from your mistakes
* You are very hands on and proactive in finding clever solutions to problems and continuing to iterate on them
* You are comfortable with ambiguity and startup environment
* You enjoy working cross-functionally and lending assistance to colleagues
* You have a deep desire to make US healthcare better
* You want to be a coach, mentor, and supporter of others' careers by taking a leadership role

Desired Skills and Experience:

* Being comfortable in both leadership and execution roles
* Understanding of healthcare IT
* Knowledge of ANSI X12, HL7, API
* Experience working cross-functionally with a variety of teams including Operations, Product, and Technology
* Ability to communicate and influence horizontally and vertically
* Ability to multitask and effectively prioritize critical tasks and conflicting requirements
* Ability to incorporate company vision, mission, and values in decision making

If you love running towards complex challenges and transforming them into solutions, if you want to make a potentially huge impact on many lives, and if you are looking for a disruptive startup with an inspiring and talented team, Devoted Health may be the place for you!

Devoted is an equal opportunity employer. We are committed to a safe and supportive work environment in which all employees have the opportunity to participate and contribute to the success of the business. We value diversity and collaboration. Individuals are respected for their skills, experience, and unique perspectives. This commitment is embodied in Devoted's Code of Conduct, our company values and the way we do business.

As an Equal Opportunity Employer, the Company does not discriminate on the basis of race, color, religion, sex, pregnancy status, marital status, national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.