Information Management Specialist
Washington, DC

Job Description

* Duties

Help Duties Summary

Position is in the Bureau of the Comptroller and Global Financial Services, International Cooperative Administrative Support Services Service Center, Policy Coordination and Training Team (CGFS/ICASS/PCT). ICASS is the principal means by which the U.S. Government provides and shares the cost of common administrative support at more than 250 diplomatic and consular posts overseas.

Learn more about this agency

Responsibilities

* Coordinates, monitors and updates the annual ICASS Customer Satisfaction Survey and ensures the survey is updated according to interagency and contract specifications, deployed without technical glitches and maintains a high rate of participation.
* Uses SharePoint applications to organize and communicate complex information regarding policy, strategies, and implementation plans to a diverse audience and establishes content taxonomies that align with those elsewhere in the Department.
* Conducts periodic needs assessment and works closely with colleagues to ensure SharePoint content aligns with current requirements, customer requests for content modification, & the evolution of software, rules and regulations promulgated by ICASS.
* Develops broad objectives and operational plans for the online training program by conducting needs assessments and ensuring SharePoint content remains in alignment with current/evolving requirements and customer request for content modification.
* Provides technical expertise in online learning teaching tool development and administration by developing, testing, and deploying electronic-based Distance Learning modules, including quizzes and knowledge checks to track effectiveness.

Travel Required

Not required

Supervisory status

No

Promotion Potential

13


* Job family (Series)

0301 Miscellaneous Administration And Program


* Requirements

Help Requirements Conditions of Employment

* Incumbent will be subject to random drug testing.
* Verification of employment eligibility in the United States is required.
* One year probationary period, unless excepted by regulation.
* Must be able to obtain and maintain a Top Secret security clearance.
* U.S. Citizenship is required.

Qualifications

Applicants must meet all the required qualification requirements, including education, and any selective placement factors described below by the closing date of this announcement.

If you are qualifying based on education OR if there are mandatory education requirements listed below, you MUST submit a copy of your college transcript with your application.

NOTE: Applicants must meet time-in-grade and time after competitive appointment requirements, by the closing date of this announcement.

Time-In-Grade Requirements: Federal applicants must have served 52 weeks at the next lower grade to satisfy time-in-grade restrictions, per 5CFR 300, Subpart F.

Applicants must have 1 year of specialized experience equivalent to the GS-12 level in the Federal service which provided the applicant with the particular knowledge, skills and abilities to perform the duties of the position. Qualifying specialized experience must demonstrate the following:

* Experience using SharePoint's content management features such as metadata, managed metadata, content types, views based on sorting, filtering, and grouping, and out-of-the-box functionality.
* Experience establishing system taxonomies to govern use of information and content.
* Experience developing on-line training tools and presentation materials.

There is no substitute of education for specialized experience for the GS-13 position.

Education

See the qualifications section of this vacancy announcement for education requirements, if applicable.