HR Systems and Operations Specialist
Jericho, NY

Job Description

POSITION SUMMARY

This is an exciting opportunity to build and grow your career in Human Resources and experience a high performing, team-oriented environment. As a multi-tasker with a keen eye for detail, you will deliver value through data integrity to our businesses, help influence decisions, improve processes, solve challenges and support strategic initiatives. You will be responsible for processing employee life-cycle transactions in the HR system, ensuring data accuracy, systems maintenance, reporting and project work. You will create and maintain report designs using HCM report writer (OTBI).

Using technology to enhance operational efficiency across functional areas will be critical to your success. As the HR Systems and Operations Specialist, you will also be responsible for the support, maintenance and configuration of the HR system including data uploads, rollout and testing of updates and enhancements.

JOB RESPONSIBILITIES

Core Job Responsibilities/Key Activities/Elements:

* HR Operations

New Hire Onboarding Process - track new hire progress and completion; ensure all new hire forms are accurately completed and returned within the required timeframe; contact employees as appropriate to follow-up or obtain additional information.

Records Management - administer functions associated with electronic and paper filing systems; set-up and maintain employee records; scan and archive employee files.

Respond to employment verifications and unemployment claims.

Provide operational and administrative support to the Human Resources Department. When needed, assist in team functions or activities including performing duties associated with organizing events and new hire orientation, notification to participants and follow-up, reservation of venue and other activities necessary for event set-up.

Provide support in data and process audits as needed to keep the HR Team in compliance with policies, procedures and state and federal laws.


* HRIS Administration & Reporting

Administer quality assurance and audit processes to ensure data integrity, accuracy and protection.

In conjunction with the HR Systems and Analytics Lead, administer HR system maintenance, changes, upgrades and releases, including communication to stakeholders of the business processes impacted by the changes and other related downstream impacts.

Administer trouble-shooting functions, including but not limited to, researching and resolving problems, unexpected results or process flaws; perform scheduled activities; lead solutions or alternate methods to meet requirements. Monitor systems for problems, manage alerts and system downtime. Identify and implement corrective action.

In conjunction with the HR Systems and Analytics Lead, administer the interfaces between internal applications and 3rd party vendors, as well as between multiple internal systems. Troubleshoot issues and errors.

Develop and publish reports according to stakeholders' requirements. Provide basic analytical and reporting support for the HR team to help identify opportunities to affect business results, change processes and support strategic initiatives. Maintain and refine the reporting activities of the team.


* Team Accountability and Project Management

Assist team with end-user support for systems configuration, access issues, application errors and data problems.

Participate in new projects implementations and functionality uptake; seeing projects through the full lifecycle and perform functions related to requirements gathering, configuration, testing, UAT and post-production support.


* Ensure compliance with all regulations, policies, and procedures. Observe security policies in accessing, securing and protecting confidential and sensitive information including the maintenance of access.



EXPERIENCE

* 1 year HR Operations / HRIS experience preferred


* HCM (Oracle, Workday) experience preferred


* Proficient in MS Office tools (Excel, Word, PowerPoint)



SPECIFIC JOB RELATED EDUCATION & SKILLS

* Self-starter and creative problem solver - ability to understand the domino effect when issues occur as well as the ability to think outside-the-box and use resources at hand to get to the bottom of the issue; exceptionally proactive and know how to get in front of problems to contain them.


* Analytical Abilities - Able to synthesize and analyze complex data to identify potential risks and draw meaningful conclusions. Translate requirements into user stories, development and configuration. Ability to interface with multiple teams and translate business requirements into technical specifications.


* Technical Skills - intermediate MS Office skills, HCM application such as Oracle, Workday preferred


* Great Communication Skills - Strong communications, both verbally and written. Good at working with both technology subject matter experts and stakeholders.


* HR Understanding - basic knowledge of HR organizations, HR compliance, functional HR processes and practices preferred


* Other Attributes - flexible and agile; takes initiative and solves problems; decisive; extremely accurate and detail-oriented coupled with the ability to see the broader picture.