Financial Aid & Student Financials Business Systems Analyst
Denver, CO

Job Description

University Information Services (UIS) provides technical services and enterprise applications to the University of Colorado campuses and the Office of the President. UIS is committed to excellence in customer service and technical expertise. Through the development of enterprise applications, UIS supports the University as a whole with systems used by students, faculty, human resources employees, finance employees, and others.

This position exists to support CU Student IT Services (CU-SIS), including student (Campus Solutions), Financial Aid, and Student Financials applications, processes, and services. This position works with application managers and developers to troubleshoot incidents, shepherd configuration and development, and perform regression testing. The Business Systems Analyst position is responsible for liaising with users to gather business requirements, create functional design specifications and test plans, and facilitate changes.

The CU-SIS Business Systems Analyst works with groups such as:

* Application Managers
* Developers
* Campus Users
* Production Services
* Data and Business Intelligence
* Project Management
* Quality Assurance
* Service Desk
* Consultants

This position reports to the Assistant Director of Student IT Services and is exempt from the State of Colorado Classified Staff system.

Duties and Responsibilities:

Duties and responsibilities of the position include, but are not limited to:

* Analyzing, troubleshooting, and tracking issues within student information system, financial aid and student financials applications, and modules.
* Working with users and application managers to gather business requirements, create functional design specifications and test plans, and perform regression testing.
* Maintaining technical business process documentation.
* Testing application patches and upgrades.
* Providing application production support to stakeholders and end-users.
* Reviewing application release notes and performing impact analysis.
* Liaising to 3rd party vendors related to Student System initiatives, client services, and integration points within student system functions.
* Troubleshooting and analyzing data or application issues within the student systems suite specific to the business needs of online education in the area of Financial Aid and Student Financials.
* Creating personas and business models to translate new programs and applicant processes for online students.

Knowledge, Skills, and Abilities:

To be successful in this position, candidates will need the following:

* Knowledge of information technology practices and procedures.
* Knowledge of reporting and data analysis.
* Ability and skill to analyze data and determine trends and errors
* Ability to interpret and evaluate user requirements and produce and analyze data.
* Ability to troubleshoot and analyze various systems for enhancements and fixes.
* Ability to work with stakeholders with varying levels of technical experience.
* Ability to work effectively on concurrent projects.
* Skilled in technology testing and analysis.
* Strong written and oral communication skills.
* Ability and willingness to travel within the state of Colorado to University of Colorado's four campuses.

Who we are:

System Administration, which also houses the Office of the President, is located in the uptown neighborhood of Denver with an office in Broomfield and a few smaller offices located on the campuses. However, this position is located in Denver. Many of our departments support the educational and research missions of the four University of Colorado campuses. We provide diverse opportunities for professional development, innovation, and collaboration with talented staff and faculty.

The University of Colorado is committed to recruiting and supporting diversity and equality in education and employment. The university strives to promote a culture of inclusiveness, respect, communication and understanding. We encourage applications from women, ethnic minorities, persons with disabilities and all veterans.

The salary range for this position is $60,000 - $75,000.

Benefits: The University of Colorado offers an excellent benefits package including:

* Medical: Multiple plan options
* Dental: Multiple plan options
* Additional Insurance: Disability, Life, Vision and Wellness
* Retirement 401(a) Plan: Employer contributes 10% of your gross pay
* Paid Time Off: Accruals over the year
* Vacation Days: 22
* Sick Days: 15
* Holiday Days: 10
* Tuition Benefit: System employees have the benefit on all campuses
* ECO Pass: RTD Bus and light rail service
* Additional Perks & Programs: Click here to access a few more Perks and Programs.

Click here to access our Total Compensation Calculator to see what your total rewards could be at CU. This position is a University Staff position.

For more information on benefits programs, including eligibility, is available at www.cu.edu/employee-services/.

Minimum Qualifications:

* Bachelor's degree from an accredited institution of higher education. A combination of education, technology training, industry certifications, and related experience may substitute for a degree on a year for year basis.
* One (1) year experience working in higher education to include the following:
* Analyzing and troubleshooting software application issues
* Testing software application changes

Preferred Qualifications:

* Three (3) years' experience working in higher education
* Experience as a business or technical analyst that includes the following components:
* Documenting business processes
* Gathering requirements
* Creating business cases and functional specifications
* Writing test plans
* Analyzing and troubleshooting software application issues
* Testing software application changes
* Experience working with PeopleSoft Campus Solutions
* Experience working in a university financial aid or Bursars office
* Experience working at a multi-campus university