Field Technician - 6 month contract to hire - $38/hr.
New York, NY

Job Description

Job Description

Field Technician - 6 month contract to hire - $38/hr.

Location: New York, NY

Length: 6 month contract to hire

Pay: $30 - $38/hr.

Overview:

We are looking for a Field Technician with Windows Experience to join our team in our New York office. Experience with MAC/Apple is preferred.

Responsibilities:

* Oversees the daily operations for a specified location including software, hardware, tape backups, phone administration, and the local area network.
* Provides Tier II end-user support for software and hardware issues.
* Oversees the daily operations of the local area network.
* Installs and upgrades Microsoft Windows operating systems including standard business applications and associated peripherals.
* Troubleshoots Desktop Virus and malware issues
* Maintains a daily backup of all network files.
* Performs service administration tasks for software and hardware products to ensure manufacturer warranty.
* Troubleshoots any software and hardware problems through debugging, testing, and vendor assistance.
* Provides recommendations of program changes to correct software problems.

Qualifications:

* Associate's degree (AA) or equivalent from two-year college or technical school and a minimum of two to three years of related experience and/or training.
* Knowledge of SCCM, Office 365 and Mac/Apple iOS preferred.
* A+ PC Technician or Network+ certification is a plus.
* Provides level II & III user support for software and hardware issues.
* Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding.
* Ability to write routine reports and correspondence.
* Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor.
* Oversees the daily operations for a specified location including software, hardware, tape backups, phone administration, and the local area network. * Provides Tier II end-user support for software and hardware issues. * Oversees the daily operations of the local area network. * Installs and upgrades Microsoft Windows operating systems including standard business applications and associated peripherals. * Troubleshoots Desktop Virus and malware issues * Maintains a daily backup of all network files. * Performs service administration tasks for software and hardware products to ensure manufacturer warranty. * Troubleshoots any software and hardware problems through debugging, testing, and vendor assistance. * Provides recommendations of program changes to correct software problems.