We are currently looking for a Long Island based field technician with customer service skills to join our team! The technician is to play an integral part of the field operations team for a large-scale, logistically complex technology deployment program for a large K-12 client.
This person is primarily responsible for the surveying, installing, and integrating network-integrated time clocks. In addition, this person must know basics about network infrastructure and cabling standards. This person must have avalid driver's license and daily access to an automobile and be willing to drive daily to assignments throughout NYC and Long Island. Periodic and sometimes frequent travel to the office in Hauppauge will be expected.
Responsibilities of this position include:
* Interact with NYC school personnel in-person, over phone and via email * Surveying offices and cafeterias for equipment placement * Surveying network closets for switch port availability * Document data cabling needs * Install network based time clocks * Support network integration engineers on larger-scale integrations * Make moderately technical adjustments to network infrastructure * Work directly with Clients during deployments to meet or exceed client satisfaction * Provide documented summations of work assignments including client sign off, punch lists and resolutions, installation photos * Must be willing to work 2nd shift hours (2:00 PM to 10:00 PM) at client sites through NYC on a regular basis (potentially daily for several months).
As the Program expands to its full capacity, this individual will have the opportunity to take on higher level technical responsibilities on initiatives that include full network refreshes, wireless implementations, and other emerging technologies.
Daily travel throughout the the five boroughs of New York City is expected and the candidate should be Long Island based since you will have to come into our Hauppauge office. Daily access to an automobile is required.
We are an Equal Opportunity Employer, veterans and individuals with disabilities are encouraged to apply.
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