About
Job Description
Job Description
Field Service Technician (L2)
Ft. Belvoir, VA
TS/SCI REQUIRED
General Summary:
GDIT is seeking candidates to support the US Army Intelligence and Security Command (INSCOM). Under the I2TS 3 task order, INSCOM ensures reliable, uninterrupted availability of Command, Control, Communications, Computers, and Information Management (C4IM) including: networks, hardware, software, engineering, and specialized tools at the point of customer need to support INSCOM's mission. INSCOM and its MSCs provide the enabling layer to connect the Army and its tactical formations to defense and national intelligence agencies via tactical networks. The ability to provide mission critical intelligence is dependent on the successful use of its information technology (IT) networks worldwide.
Principal Duties and Responsibilities:
An I2TS 3 Field Service Technician will:
* Provide Tier I and II support at remote field and garrison sites
* Perform server and desktop installation, basic cabling
* Perform systems administration of desktop and server systems connected to local and wide area networks
* Provide desktop system management involving account monitoring, security, operating system (OS) installation, and other local area system administration related functions
* Be capable of running an entire remote site by themselves with demanding customers in austere or garrison locations
* Maintain and load cryptographic device and keys
* Perform troubleshooting, maintenance, and repair on many types of hardware and software
* Provide advice and training to end users
* Troubleshoot, maintain integrity and configure network components along with implementing operating systems enhancements to improve reliability and performance
* Set up administrator and service accounts and maintain system documentation
Skills / Experience:
* Knowledge of the principles, methods, and techniques used in network administration and support
* Knowledge of related hardware and software
Education Required:
* High School Diploma/GED with 8 years of related experience, Associate's Degree with 6 years of experience, or Bachelor's Degree with 4 years of experience
Required Certification(s):
* Required Security Environment Certification: IAT level II Compliant Certification, such as a CompTIA Security+ CE or equivalent
* Required Computing Environment certification: MTA 98-365 Windows Server Administrator Fundamentals
* DoD 8570.01-M IAT Level II Computing Environment (CE) Certification as determined by the Program Manager is required prior to support on contract
Security Clearance:
* TS/SCI required
Additional:
* Candidates must be willing and able to attain a CI Polygraph for certain positions as determined by the contract
* Position may require lifting of objects (i.e. IT Hardware), reaching/bending/kneeling (i.e. plug in cables) and other moderately strenuous activity
* Position may be required to support the mission
Education
High School Diploma/GED with 8 years of related experience, Associate's Degree with 6 years of experience, or Bachelor's Degree with 4 years of experience
Qualifications
High School Diploma/GED with 8 years of related experience, Associate's Degree with 6 years of experience, or Bachelor's Degree with 4 years of experience
For more than 50 years, General Dynamics Information Technology has served as a trusted provider of information technology, systems engineering, training and professional services to customers across federal, state, and local governments, and in the commercial sector. Over 40,000 GDIT professionals deliver enterprise solutions, manage mission-critical IT programs and provide mission support services worldwide.
GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.
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