Field IT Engineer
Bellevue, WA

Job Description

POSITION SUMMARY:The Field IT Engineer's role is to ensure the effective IT operations of the Call Center offices in alignment with Republic Services' business objectives. This individual will plan, coordinate and implement IT related activities and projects according to company standards. This role maintains a strong relationship with field management and staff as well as the responsibility for communicating technology plans and issues between IT management and field locations.

PRINCIPAL RESPONSIBILITIES:

* Provide effective level two support for WANs, LANs, field servers and specific field applications including on-call and on-site support/remediation as required
* Act as an effective liaison between field staff, management, vendors and Corporate IT
* Identify, implement and report proactive solutions that provide cost savings and/or improve operational efficiencies at field locations
* Participate in the installation, replacement, disposal of field computer hardware
* Manage and maintain IT infrastructure at field locations
* Troubleshoot and administer Cisco VOIP phone system installations including user add, changes and moves. Coordinate with 3rd party consultants as required
* Build, maintain and manage strong vendor relationships to coordinate the delivery of IT services including cabling, hardware, software and other IT supplies
* Provide timely reports on all activities as directed by managementPerform other job related duties as assigned

QUALIFICATIONS:

* Associates degree in IT or related field.
* Bachelors degree in MIS or related field highly preferred.
* 4 years of computer network experience.
* Experience with Cisco VOIP/UCCE.
* Cisco Certified Network Associate (CCNA) certification.

MINIMUM REQUIREMENTS:

* HS Diploma or GED.
* Minimum 2 years of hands-on network experience.

Republic Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable law.

The statements used herein are intended to describe the general nature and level of the work being performed by an employee in this position, and are not intended to be construed as an exhaustive list of responsibilities, duties and skills required by an incumbent so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company.