Federal - ServiceNow Configuration Specialist
Arlington, VA

Job Description

Organization: Accenture Federal Services

Location: Arlington, VA

Accenture Federal Services, a wholly owned subsidiary of Accenture LLP, is a U.S. company with offices in Arlington, Virginia. Accenture's federal business has served every cabinet-level department and 30 of the largest federal organizations. Accenture Federal Services transforms bold ideas into breakthrough outcomes for clients at defense, intelligence, public safety, civilian and military health organizations.

We believe that great outcomes are everything. It's what drives us to turn bold ideas into breakthrough solutions. By combining digital technologies with what works across the world's leading businesses, we use agile approaches to help clients solve their toughest problems fast-the first time. So, you can deliver what matters most.

Count on us to help you embrace new ways of working, building for change and put customers at the core. A wholly owned subsidiary of Accenture, we bring over 30 years of experience serving the federal government, including every cabinet-level department. Our 7,200 dedicated colleagues and change makers work with our clients at the heart of the nation's priorities in defense, intel, public safety, health and civilian to help you make a difference for the people you employ, serve and protect.

The SNOW Configuration Analyst is responsible for the configuration of the scoped application. The resource will primarily be responsible for carrying out unit testing and defect resolution, as well as the migration and documentation of the changes. The resource needs to identify process standardizations, pain points and recommendations for process improvements; needs to perform make the connection with the client's business problems when designing a solution. Additionally, the analyst will translate the requirements and process changes to the developer, and the requirements into client business language. The analyst will need to work independently at the client site.