Federal -Cyber Operations Analyst
Bethesda, MD

Job Description

Organization: Accenture Federal Services

Location: Germantown, MD

Accenture Federal Services, a wholly owned subsidiary of Accenture LLP, is a U.S. company with offices in Arlington, Virginia. Accenture's federal business has served every cabinet-level department and 30 of the largest federal organizations. Accenture Federal Services transforms bold ideas into breakthrough outcomes for clients at defense, intelligence, public safety, civilian and military health organizations.

We believe that great outcomes are everything. It's what drives us to turn bold ideas into breakthrough solutions. By combining digital technologies with what works across the world's leading businesses, we use agile approaches to help clients solve their toughest problems fast-the first time. So, you can deliver what matters most.

Count on us to help you embrace new ways of working, building for change and put customers at the core. A wholly owned subsidiary of Accenture, we bring over 30 years of experience serving the federal government, including every cabinet-level department. Our 7,200 dedicated colleagues and change makers work with our clients at the heart of the nation's priorities in defense, intel, public safety, health and civilian to help you make a difference for the people you employ, serve and protect.

As a member of the Cyber Ops Team perform the following tasks:

* Deploy, configure, maintain, and troubleshoot firewalls
* Deploy, configure, maintain, and troubleshoot network-based intrusion detection systems
* Deploy, configure, maintain, and troubleshoot web proxies
* Deploy, configure, maintain, and troubleshoot network-based dynamic malware engines
* Deploy, configure, maintain, and troubleshoot endpoint security solutions
* Monitor the ticket queue for new requests
* Capture new requests as tickets, and document progress towards fulfillment in the ticket
* Work with requestors to capture and document explicit business, functional, and technical requirements
* Document, update, and maintain accurate Standard Operating Procedures (SOPs)
* Draft change control documentation and employ approved change management practices to authorize work activities
* Draft, update, and maintain system documentation
* Employ the System Development Lifecycle for all managed security systems