F-35 Business Process Consultant (Senior Program Analyst)
Arlington, VA

Job Description

Job Description

Do you hold an active US government security clearance? Are you interested in work that gives you the opportunity to use your skills to solve complex problems? Would you like to join a team that encourages ingenuity and is mission driven? Would you like to join an organization that makes a difference for our warfighters and our citizens?

GDIT was recently awarded the Joint Strike Fighter (JSF) F-35 IT program support contract. We are providing knowledge-based, information assurance and cybersecurity IT services to the F-35 JSF Virtual Enterprise (JVE) network in support of the F-35 Lightning II Joint Program Office (JPO). Our services include program management, enterprise performance management, enterprise architecture, implementation of emerging capabilities and requirements, life cycle management, operations & maintenance, enterprise data management, service desk support and IT training.

We are building a team of dedicated professionals and are currently seeking a Senior Program Analyst

Responsible for all aspects of F-35 JSF Change Management IAW the ITIL V3 framework. The Change Manager performs the day-to-day management of the change process, ensuring all process activities are properly performed.

Responsibilities include, but are not limited to:

* Receive, log, allocate, and prioritize requests for change (RFCs).
* Reject any RFCs that are totally impractical.
* Assess RFCs and ensure that risk, impact, and business benefit analyses are contained in the RFC.
* Assign RFCs to the appropriate group to evaluate the anticipated technical impact and advise whether or not the change should be implemented.
* Table all RFCs for a CCB meeting, issue an agenda, and circulate all RFCs to CCB members and SMEs in advance of meetings.
* Review all outstanding RFCs awaiting consideration or awaiting action. Prioritize changes within the context of all other pending changes.
* Convene and chair CCB meetings.
* Determine who may need to attend beyond the standing CCB members.
* Convene ECCB meetings for all emergency RFCs.
* Chair all CCB and ECCB meetings.
* Authorize, schedule changes.
* After approval by the CCB/ECCB, submit all normal and emergency changes to the applicable government representative for approval.
* Submit standard changes for initial approval to CCB and government representative. Compile, maintain, and distribute list of approved standard changes.
* After government approval, authorize applicable changes.
* Submit proposed RFC date(s)/time(s) for scheduling approval.
* Perform post-implementation activities and close RFC.
* Conduct post-implementation review (PIR) to ensure change outcomes are documented.
* Produce and distribute PIR report.
* Ensure change records are updated with all progress.
* Ensure all rollbacks are documented.
* Document that changes have or have not met objectives.
* Work with the Change Management Process Owner to ensure the implementation of reporting using the Key Performance Indicators (KPIs).
* Ensure performance reports are available to the Change Management Process Owner in a timely manner.
* Close RFCs after change is complete.
* Responsible for documenting, maintaining, operating, and continuously improving F-35 JSF Change Management process IAW the ITIL V3 framework.

Education

Bachelors Degree in a Computer Science or related technical discipline, or the equivalent combination of education, technical certifications or training, or work experience.

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Education

* BA/BS degree in a technical administration discipline.

Qualifications

Required:

* 10-15 years of directly related computer systems analysis experience.
* 3-5 years experience with BMC Remedy Change Management
* ITIL V3 Intermediate certification in related area preferred

For more than 50 years, General Dynamics Information Technology has served as a trusted provider of information technology, systems engineering, training and professional services to customers across federal, state, and local governments, and in the commercial sector. Over 40,000 GDIT professionals deliver enterprise solutions, manage mission-critical IT programs and provide mission support services worldwide. GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.