Express, Senior Technical Consultant- All regions (remote)
Denver, CO

Job Description

About Us

Appirio, a Wipro Company helps customers create next-generation Worker and Customer Experiences using the latest cloud technologies. Our free-thinking consultants deliver unmatched customer value by creating actionable strategies, delivering results quickly, and helping organizations adapt to a new experience-driven era. We do this by harnessing the power of one of the world's largest crowdsourcing communities and thousands of pre-built solution accelerators. Appirio is a trusted partner to some of the world's largest brands, including YP, Cardinal Health, Coca-Cola, eBay, Facebook, Home Depot, Sony PlayStation, Moen, and IBM.

Brief Summary of Role

Appirio provides products and services that help enterprises accelerate their adoption of cloud computing. Appirio has a proven track record of delivering business value to customers by implementing mission-critical Software-as-a-Service (SaaS) solutions based on platforms such as Salesforce and Google Apps, and developing innovative applications that connect and extend today's leading on-demand platforms.

Appirio is focused on salesforce.com and Google Enterprise customer implementations. Technical Consultants will work with customers to analyze their requirements, develop designs, and implement salesforce.com systems.

Responsibilities

Responsibilities and Specific areas of concentration include:

* System Implementation & Adoption


* Salesforce.com
* Products (Sales, Service, Marketing, etc.)


* Force.com platform development


* Apex programming language


* App Exchange




* Enthusiastic, professional, and confident personality, with a focus on customer success


* Excellent listening skills to fully understand the customer requirements and pain points


* Ability to handle multiple, simultaneous client projects


* Ability to translate customer requirements into implementation plans


* Technical acumen to convert plans into real solutions that work


* Driven by customer success with a team player attitude


* Located and able to work in the U.S., able to work from a home office and able to travel up to 15%


* Looking for a full-time position


* Ability to collaborate remotely in a professional setting via video conferencing



Education and Required Experience:

* B.S. degree in Computer Science, Software Engineering, MIS or equivalent combination of education and experience


* 5+ years of experience with technical implementations of customer projects with 8 years preferred


* Advanced experience with Salesforce.com configuration and custom development


* Provide technical support in sales calls, solution presentations, and assist the Enterprise Account Executive with sizing customer requirements


* Ability to translate customer requirements into implementation plans


* Technical acumen to convert plans into real solutions that work


* Strong presentation and communication skills


* Enthusiastic, professional, and confident personality, with a focus on customer success


* Excellent listening skills to fully understand the customer requirements and pain points


* Ability to handle multiple, simultaneous client projects


* Driven by customer success with a team player attitude


* Experience in agile approaches to project management a plus


* Experience with other CRM software (Siebel, Clarify, Vantive, Peoplesoft, NetSuite, etc.) preferred


* Experience with enterprise integration tools and extract, transformation and load (ETL) tools preferred


* Application development exposure to Javascript, XML, HTTP, Java, C++, ASP, SQL preferred


* For any US region only, Not eligible for Visa Sponsorship



We are an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans and individuals with disabilities are encouraged to apply.