Epic HB Applications Analyst - PSJH
Renton, WA

Job Description

Providence St. Joseph Health is calling an Epic HB Applications Analyst - PSJH to our location in one of the following locations: Renton WA, Seattle WA, Portland OR, Anaheim CA or Spokane WA

We are seeking an Epic Applications Analyst to make full use and application of standard principles, theories, and concepts related to technical discipline and provide solution to a variety of moderately complex problems. Manage small and moderately complex projects, establish and implement new or revised system requirements or procedures. Analyze user requirements, develop and implement systems for moderately complex processes. Coordinate activities of project team and act as a source for direction, training and guidance for less experienced departmental staff. Initiate course correction to stay on schedule while providing professional support for a large multi-facility healthcare organization.

In this position you will have the following responsibilities:

* Work collaboratively with clients to determine information and data requirements. Evaluate and report on a variety of topics, sometimes complex in nature.


* Collaborate with customers on efficient, effective use of application resources, and create related documentation as necessary.


* Work with internal teams to support and develop business solutions. Use professional knowledge, judgment and analysis in making decisions or recommending a course of action that meets business needs.


* Demonstrates service excellence and positive interpersonal relationships in dealing with others, including patients/families/members, employees, managers, medical staff, volunteers, and community members, so that productivity and positive relations are maximized.


* Applies standards, concepts and theories related to technical discipline to provide solutions to moderate to highly complex problems, while also mentoring less experienced staff in the use of these tools, techniques and analytical skills.


* Prepares documentation and assist in documenting and defining workflows in collaboration with relevant stakeholders.



Required qualifications for this position include:

* Bachelor's Degree in Computer Science, Business Management, Information Services or an equivalent combination of education, skills and relevant experience or equivalent education /experience.
* 2 to 4 years Industry related experience in contract reimbursement or contract administration (this is very important)
* Competent in supporting the technical, operational and application needs of appropriate moderately complex applications or subcomponents of a highly complex application.
* Ability to train team members in information collection and troubleshooting root cause of application failures.
* Knowledgeable of application architecture with basic skills in technical documentation of application system installations and moderately complex system flows.
* Ability to develop test plans for appropriate moderately to highly complex applications.
* In-depth knowledgeable of database configurations, complex queries and elements.
* Demonstrated ability to pro-actively identify ways to enhance or improve programs, processes and systems.
* Proficient in Microsoft office products
* Able to lead small to medium internal project work with moderate complexity and moderate risk.
* Demonstrated ability to network collaboratively with line managers and supervisors, as well as high level individual contributors.
* Able to independently prioritize work assignments, meet deadlines and manage multiple priorities.
* Skilled communicator, both oral and written. Skilled in working collaboratively, courteously and tactfully with difficult situations and/or people to recognize issues and solve problems. Able to adapt communication style to the needs of others, especially in difficult situations.
* Able to respect confidentiality of all information, especially related to patients, medical staff and employees.
* Able to set challenging objectives and works against self-defined standards of excellence to continually improve personal performance.
* Applicable Epic Certification required within 3 months of last class required for certification.
* Certifications must be kept up to date.
* Some application suites require advanced current clinical knowledge and expertise (Pharmacist, Registered Nurse, LPN, Therapist) as demonstrated by a current state license.

Preferred qualifications for this position include:

* 3 years Healthcare IS experience
* Previous Epic experience
* Any certifications relating to software applications, technology infrastructure and or clinical specializations.

About the department you will serve.

Providence Strategic and Management Services provides a variety of functional and system support services for all eight regions of Providence St. Joseph health from Alaska to California. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise.