Enterprise Services Engineer
Jersey City, NJ

Job Description

We're the leader in workload automation for hybrid cloud and transforming the way IT operates. We want the brightest and most inspired individuals who are looking to steer the future of technology. If you have intellectual curiosity and the willingness to go the extra mile without giving up are in your DNA, we want to hear from you!

As one of our Enterprise Services Engineers (ESE), you will implement the Turbonomic platform and working towards our services framework as a dedicated on-site resource. You will be a technical representative providing tactical and operational guidance in the delivery and adoption of our solutions. The ESE role will provide knowledge transfer to our customers, ensure that customers serve as a positive reference and continue their operationalization and adoption of Turbonomic solutions, while driving realization and return on investment.

Come support the only Hybrid Cloud Management platform and help make customers successful!

What you'll do:

* Partner with customers to understand the constraints, business rules, and technical decisions that decide their environment.
* Implement Turbonomic use cases within a customer's environment and assist the customer with defining, capturing and documenting the financial value provided by Turbonomic solutions.
* Identify opportunities within the customer's environment to extend Turbonomic adoption by understanding their projects and important business and technical goals.
* Document all work with customers including overall value provided, run books, configuration guides, and executive summaries.
* Maintain current functional and technical knowledge of Turbonomic, virtualization, converged infrastructure, storage, networks, cloud, and other latest technologies.
* Provide clear and constructive product feedback to Turbonomic Product Management and Engineering teams based on customer requirements.
* Maintain all current Turbonomic certifications.

What you'll bring:

* Plan and manage multiple client engagement projects of varying degrees of complexity.
* Implement project/program management practices (change requests, issue management, risk management, decision tracking and cost tracking).
* 10+ years minimum experience in an infrastructure role with an understanding of hardware architecture and design.
* 7+ years of experience in virtualization (VCP-DCV) and cloud computing (specifically Microsoft Azure) architectures.
* 5 years minimum experience as a Technical Account Manager, Professional Services consultant or Sales Engineer.
* Bachelor's Degree in Math, CS, Economics, Engineering or related field or equivalent experience.
* Experience delivering on-site technical workshops to customer teams, sharing knowledge and answering technical questions.
* Ability to travel approximately 70% percent of the time.
* Candidates in the greater LA area will be considered.

About Turbonomic:

Turbonomic is the leader in Workload Automation for Hybrid Cloud. Turbonomic was named an Inc. Fastest Growing Company and a Forbes Cloud 100 Company - both for the third time. We also made the Inc. Best Workplaces 2018 list and locked in partnerships with Microsoft, AWS, Cisco and DXC to accelerate our growth. Turbonomic was founded in 2009. We're headquartered in Boston, Massachusetts and we have offices in New York City, White Plains NY, Toronto, Australia and the United Kingdom.

Our company culture creates a workplace that values performance and transparency. This is done through our employees who naturally operate with a sense of fearlessness, collaborate often and are curious learners. You also have to like having fun - we have a lot of it. If that sounds like something you'd like to be part of, we'd love to hear from you. To learn more about our company culture, check out our careers site, our careers blog, or our employee podcast.

Benefits and Perks:

Health, dental and vision coverage - health is a #1 priority for us, we've got you covered.

Unlimited paid time off - flexibility boosts creativity and performance… work-life balance is important.

Pre-tax benefits - medical, dependent care, commuter, 401k.

Access to executives - we have a no-door policy, learn and collaborate with execs.

Beer Fridays, unlimited snacks, cold brew coffee on tap - physiological needs, check.

Game rooms, quiet areas and more - play a round of billiards, table tennis or grab a quiet space to focus

Career advancement - jump in, learn and grow your career

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.