Enterprise Server Engineer
Chicago, IL

Job Description

The Chicago Public Schools (CPS) has set ambitious goals to ensure that every child-in every school and every neighborhood-has access to a world-class learning experience from birth, resulting in graduation from high school college- and career-ready.

This resource will be assigned to the Server Operations Team and will be responsible for developing and assisting with management of the overall day to day technical operations of our infrastructure consisting of approximately 1800 servers on various Dell hardware and Virtual Servers on Hyper-V. Advanced expertise in designing and troubleshooting large, complex environments and excellent verbal and written communication skills are required. The ideal candidate is a self-starter, able to drive tasks to completion independently, and able to quickly learn new skills on the job as demands change.

The Enterprise Server Engineer will be held accountable for the following responsibilities:

* Design, configure, manage, and maintain server infrastructure in support of the District's applications and services.


* Lead team for improvement and maintenance of the CPS infrastructure utilizing ITIL Service Strategy


* Support long-term strategic planning and life cycle of the District's server infrastructure.


* Assess and communicate the impacts, trade-offs, risks, costs, benefits and opportunities of IT solutions


* Support the alignment and/or streamlining of IT and business strategy


* Support the development and implementation of a strategy for reducing the complexity of information systems in a cost effective manner, for example by decreasing the number of applications or moving away from legacy systems


* Consults with third party vendors to obtain support, make recommendations, and assist customer with their requests.


* Participate in the production support activities on a 24x7 basis including an on-call rotation.



In order to be successful and achieve the above responsibilities, the Enterprise Server Engineer must possess the following qualifications:

Type of Education Required:

* Bachelor Degree or equivalent


* The following certifications are a plus:

MCSD (ASA) , AWS (CSA)

MCSE (Private Cloud, Server Infrastructure)

CCNA

ITIL



Type of Experience and Number of Years:

* Experience in defining an enterprise server architecture strategy and process that helps align IT projects with the business requirements


* 5 years or more experience of Windows Server 2008, 2012 and 2016 in a Hyper-V / System Center Virtual Machine Manager within an Enterprise Datacenter/Cloud Hybrid environment


* Experience with Microsoft Failover Clustering, Host/OS Patching, Migrations, SCOM, DPM and Avamar administration.



Knowledge, Skills, and Abilities:

* Proven ability to develop and implementing enterprise server architecture (EA) governance


* Experience with developing, implementing and supporting hybrid cloud architectures


* Strong knowledge of disaster recovery / business continuity planning and execution


* Comfortable writing and utilizing powershell scripts to automate tasks


* Must possess strong planning, organizational, and prioritization skills. Ability to manage multiple projects simultaneously.Experience with translating business requirements into IT specifications (strategy, platform selection, reference architecture design)


* Must have good interpersonal, leadership, collaboration, facilitation and negotiation skills and be able to manage conflict.


* Must have excellent communication skills, and be able to explain complex technical issues in a way that non-technical people can understand as well as be able to explain customer needs and priorities in a way that technical people can understand.


* Must be dedicated to improving the lives of Students, Parents, Teachers and Principals through the judicious use of Information Technology



Residency Requirement:

As a condition of employment with the Chicago Public Schools (CPS), employees are required to live within the geographic boundaries of the City of Chicago within six months of his or her CPS hire date and maintain residency throughout their employment with the district.

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