Engineering Manager, Experience (Chicago)
Chicago, IL

Job Description

About Us

Venmo was founded on the principles of breaking down the intimidating barriers around financial transactions to make them intuitive, friendly, and even fun. And it worked: people love sending money with Venmo, and we're growing by leaps and bounds!

But we're only just getting started. We want to take that magic of sending money with Venmo and cascade it into every place where people use money. That means connecting people to their money in the most intuitive and fun way possible, then connecting people with each other. Users already love Venmo, but we know there are lots of things we haven't thought of to make the experience of using Venmo even more delightful and valuable. All that's going to take a lot of figuring out. Let's figure it out together!

Engineering at Venmo

At Venmo, we are creating a product that people love. We strive to create a delightful user experience while connecting the world and empowering people through payments. We are looking for intellectually curious people who want to be inspired and inspire others to change the world.

Engineering is a craft, and at Venmo we want the internals of our software to be as elegant as the end user experience we are designing. We spend our days scaling our payment backend services and building new features to meet and exceed our user's needs and wants. We teach and learn from one another, and push each other to be at our creative and analytical best. We work to push our technology forward with respect to functionality, performance, reliability and scalability.

Engineering Manager at Venmo

As an Engineering Manager in the Experience organization at Venmo, your team will be responsible for building and supporting customer facing experiences within our mobile application. The Experience organization works with the product organization to develop and maintain our mobile applications at Venmo.

What You'll Do

* Lead a cross functional team of engineers to design and build customer experiences
* Foster a collaborative and inclusive team that helps each other with a willingness to learn and teach each other - within the team and across Venmo
* Iterate with our UX and Product teams in an agile environment to bring features from conception to launch
* Work with Product and Project Management to ensure high quality, timely output
* Help triage issues, track software defects, and ensure their timely resolution
* Promote simplicity in solving complex problems across our infrastructure systems and teams as we scale.
* Mentor, coach, and grow engineers
* Play a key role in people-related initiatives including recruiting, onboarding, performance reviews, training, career advancement, etc.

What We're Looking For

* 6+ years' experience in software design and development
* 2+ years of experience managing software engineers individually and in a small team
* Experience hiring, mentoring, coaching and developing top engineering talent with a focus on increasing diverse perspectives
* Successful track record of managing small teams of engineers and project management skills
* Strong communication skills with the ability to understand and explain technical issues to a non-technical audience
* Ability to provide honest, direct and actionable feedback to the team and follow up with relevant coaching and guidance

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don't hesitate to apply.