Election Assistant II, NC-IT Technical Support (temporary)
Los Angeles, CA

Job Description

Position/Program Information

EXAM NUMBER

E9313G

FILING DATES

AUGUST 26, 2015

UNTIL THE NEEDS OF THE SERVICE ARE MET

AND IS SUBJECT TO CLOSURE WITHOUT PRIOR NOTICE.

TYPE OF RECRUITMENT

OPEN COMPETITIVE JOB OPPORTUNITY

REBULLETIN INFORMATION

THIS ANNOUNCEMENT IS A REBULLETIN TO UPDATE THE SUPPLEMENTAL QUESTIONNAIRES. PERSONS WHO HAVE ALREADY APPLIED WITHIN THE LAST TWELVE (12) MONTHS NEED NOT REAPPLY, BUT MAY SUBMIT ADDITIONAL INFORMATION BY THE LAST DAY OF FILING.

DEFINITION:

Performs one or more of a variety of assignments essential to the conduct of elections and related functions of the Department of Registrar-Recorder/County Clerk.

CLASSIFICATION STANDARDS:

Positions allocable to this intermediate level class work under the supervision of an Election Assistant III or other higher level supervisor on a variety of assignments essential to the conduct of primary, general and special elections and related election functions of the Department of Registrar-Recorder/County Clerk. Such assignments include: Supervising teams of subordinate staff processing voted ballots; troubleshooting precinct operational problems; preparing election related equipment; distributing and retrieving election materials; and developing and conducting election related training.Some assignments may require frequent heavy lifting over 25 lbs. combined with bending and stooping. Depending on the nature of the various assignments, incumbents may work a definite short term basis or an indefinite longer term basis depending on the needs of the Department. Essential Job Functions

Provides Information Technology systems support by: reviewing, testing, validating systems; preparing and updating user manuals to ensure accuracy of the documentation.

Collects, prepares, maintains, and distributes department Information Technology support documents.

Provides support to systems customers and/or to departmental staff for IT incidents and service requests by documenting, and tracking user problem calls.

Responds to routine information technology related problems, such as issuing or resetting customer passwords.

Provides support in solving software, hardware or computer network problems.

Installs, configures, and troubleshoots personal computers and/or network equipment and services.

Gathers and retains systems documentation including: flow diagrams, screen and report samples, error messages and processing instructions.

Extracts and summarizes report data; compiles statistics and prepares reports for staff analysis; prepares charts, graphs and forms as assigned.

Assists in the installation, configuration, maintenance, and troubleshooting of information technology devices.

Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.

Assists in providing training to personnel in the use of new user screens, procedural on-line job instructions and other office systems.

Requirements

SELECTION REQUIREMENTS:

Six months full-time*, paid experience configuring, installing, and testing personal computers and printers.

LICENSE

A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.

Some positions in this classification, depending upon assignment, require possession of a valid California Class C Driver License to perform job-related essential functions. Candidates offered these positions will be required to show proof of a driver license before appointment.

PHYSICAL CLASS

Physical Class IV - Arduous: Involves frequent heavy lifting over 25 pounds, often combined with bending, twisting, or working on irregular surfaces; and occasionally requires extraordinary physical activity.

Additional Information

EXAMINATION CONTENT

This is a noncompetitive examination. This examination is intended to merely qualify applicants. Applicants will be placed on an eligible register without indication of relative standing in the examination.

Notice of Result for this examination will be sent electronically to candidates upon promulgation of the eligible register.

ELIGIBILITY INFORMATION

Applicants will be processed on an as received basis and promulgated to the eligible register accordingly. The names of candidates will be placed on the eligible register for a period of twelve (12) months from the date of promulgation.

Applicants will be placed on an eligible register without indication of relative standing in the examination. The appointing power may appoint any one of the names on the appropriate register, except that a person without veteran's credit may not be appointed if there are three or more names on the list of persons entitled to veteran's credit.

NO PERSON MAY COMPETE FOR THIS EXAMINATION MORE THAN ONCE EVERY 12 MONTHS.

SPECIAL INFORMATION

Appointees will be required to work any shift, including evenings, weekends, and holidays.

FINGERPRINTING AND SECURITY CLEARANCE

Before a final appointment is made to this position, candidates are subject to security clearance which includes fingerprinting. An individual may be withheld from appointment, if he/she has a conviction record incompatible with the essential duties of the position for which he/she has applied. Any false statement or omission of material fact may cause forfeiture of employment rights. Information presented on employment applications, resumes and during the examination process is subject to verification. Disqualifying factors may include but are not limited to: felony convictions, certain job-related misdemeanor convictions, certain serious traffic convictions or patterns of traffic violations (e.g., 3 or more moving violations within the past 2 years, failure to appear, at-fault accidents, and driving under the influence), illegal use of certain controlled substances and/or poor employment history.

VACANCY INFORMATION

The resulting eligible register for this examination will be used to fill vacancies in the Registrar-Recorder/County Clerk. The eligible register will be used for temporary employment only.

SELECTIVE CERTIFICATION

In accordance with TITLE 5 - PERSONNEL, APPENDIX 1 (Civil Service Rule 11.03) of the Los Angeles County Code, selective certification may be used for some positions that require special skills and/or training under the following functional areas:

Bilingual Proficiency

Candidates whose applications indicate bilingual proficiency in one of the following languages besides English: Cambodian, Khmer, Chinese, Hindi, Japanese, Korean, Spanish, Tagalog, Thai, Vietnamese, or other languages as required.

Specific skills or experience of the specialized functional areas may be the subject of the departmental hiring interview.

AVAILABLE SHIFT

Appointees will be required to work any shift, including evenings, weekends, and holidays.

APPLICATION AND FILING INFORMATION

Applications must be filed online only. We must receive your application and additional documents, if any, by 5:00 pm, PST, by the last day of filing. All required documents must be submitted within fifteen (15) calendar days from application submission. Any missing required documents not submitted by the deadline will result in your application being rejected as incomplete. Note: If you are unable to attach required documents, you may email them to hurrecruitment@rrcc.lacounty.gov . Please ensure to reference your full name, the examination title and number on the subject of your email. Applications submitted by U.S. Mail, Fax, or in person will not be accepted.

Apply online by clicking on the "Apply" tab for this posting. You can also track the status of your application using this website.

All information is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment.

Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the Selection Requirements. Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the job.

For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, description of work performed, and salary earned. If your application is incomplete, it will be rejected.

SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number.

COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County.

NO SHARING OF USER ID AND PASSWORD: All applicants must file their application online using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record.

California Relay Services Phone: (800) 735-2922

ADA Coordinator Phone: (562) 462-2285

Teletype Phone: (800) 735-2922

Department Contact Name: Maria Andrade

Department Contact Phone: (562) 462-2305

Department Contact Email: hrrecruitment@rrcc.lacounty.gov