Editor Experience Specialist(Remote)
San Francisco, CA

Job Description

About your role:

Editor Experience Specialists are responsible for social and technical programs that can engage Fandom's readership and turn them into satisfied and productive contributors to their communities. This is accomplished through constant interaction with our vast and varied community, gathering feedback to iterate upon various programs Fandom runs to support and reward our user base. Individuals in this role are self-driven, adaptable, and creative problem-solvers.

You will…

* Design, launch, and maintain programs designed to convert website visitors into website contributors.
* Methodically test solutions to various new user problems and iterate upon findings
* Engage with users of various skill sets, interests, and technical backgrounds on our platform and a select set of real-time chat in third-party tools.
* Be part of a larger team that focuses on user engagement and happiness, assisting with overall team planning and projects.

You have...

* 2+ years working with online communities.
* Strong written communication skills, both in technical and creative writing.
* Flexibility to adapt
* Experience drawing conclusions from analytics
* Functional understanding of HTML and CSS.

Benefits & Perks

* Stock options
* Periodic Team Lunches and Happy Hour
* Full pantry complete with coffee, a variety of drinks, cookies and healthy food options
* Employee Interest and Hobby Groups supported by the company
* Flexible working hours
* International work environment with start-up culture

About FANDOM

FANDOM is a global entertainment media brand powered by fan passion. The fan-trusted source in entertainment, FANDOM provides a home to explore, contribute to, and celebrate the world of pop culture. Whether looking for in-depth information on favorite fandoms or what's buzzing in entertainment, FANDOM has your pop culture curiosities covered through fan-expert knowledge and carefully curated and fun, original multi-platform content.

FANDOM has a global audience of almost 200 million monthly uniques and encompasses over 400,000 fan communities. We currently feature more than 55 million pages of content, inclusive of video.