Document Control Specialist
Franklin, MA

Job Description

Job Purpose:

Manage Traveler change Process. Maintain the integrity of the Customer Device History Records by ensuring completeness of the essential records and verifying the proper document sign-offs. Create Return Authorizations for Customer returns.

Primary Responsibilities (Essential Functions)

Manage DHR documentation control.

Perform job certification process on all production job shipments,

Issue Return Authorization to customers for job returns that are approved.,

Assist in TCR job packet printing as required.

Secondary Responsibilities (non-essential functions)

Serve as back-up to Document Control Lead on document control functions.

Working Relationships

Customers

Engineering

IT

Manufacturing

Purchasing

Quality

Sales

Level of Skill, Education and Experience

High School diploma, Trade School or equivalent experience as well as at least 2 5 years experience working in a document control function in a manufacturing environment with a certified quality system, preferably a medical based Quality System such as ISO13485, is required.

Must be able edit and format documents using Microsoft Word, Excel and PowerPoint.

Must be able to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals and read and comprehend technical instructions, short correspondence, and memos.

Should be able to write simple correspondence and effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.