Great culture and environment. Everyone on the team loves working for the manager
* Lead Operations team and run operations meetings capturing and tracking progress for action items, issues and risks * Provide strategic guidance and best practices to brands for marketing campaign planning and execution * Oversee campaign initiation through coordination with internal and external stakeholders * Identify dependencies / gaps in the plan and provide guidance to address identified risks * Identify and document spend across all channels for the campaign / tactics * Approve metadata requests to ensure accurate and meaningful measurement. * Coordinate with Account Management team to ensure complete alignment across team * Manage deliverables across vendors and internal cross functional teams to ensure quality, timeliness and accuracy * Provide oversight on the channel development activities * Ensure quality assurance process and deliverables meet all end-to-end and other functional testing requirements to ensure that the launch matches the customer expectations and is error proof * Develop and manage Communication Plan with management and key stakeholders. * Escalate any potential risks to Multichannel Services team with recommendation on mitigation * Ensure campaign goals/ KPIs are defined (during requirements gathering phase) tracked (during development phase) and measured. * Engage with key resources (e.g. Privacy, Compliance, Legal, IT) on an as needed basis * Work with the Campaign Quality Assurance Manager to proactively monitor the campaign tactics to ensure that they are operating as expected.
Must • Understand business objectives / strategic imperatives to enable delivery of optimal marketing solutions
* Identify opportunities for process improvement / enhancement and provide suggestions to optimize * Develop and manage integrated project plan (in MS Project) for all vendors and internal activities.
* English: Native
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