Desktop Systems Administrator - Windows 10 - Public Trust
Washington, DC

Job Description

Job Description

This is the Desktop Systems Engineer position on our Client Engineering team for a federal government contract. Its primary responsibilities are packaging, testing, and deploying various Microsoft Windows applications for Windows 7 / 10 and maintain Windows OS desktop images.

Required:

* Designing, testing, integrating, upgrading, and support of Microsoft Windows Desktop applications and package engineering of MS Windows 7, Windows 10, and related third party applications.
* Utilizing Wise Package Studio (or similar) and SCCM for UAT validation and deployment of upgrade /security updates /hotfixes to applications
* Maintaining desktop/laptop Windows OS images
* Utilizing SCCM and WSUS for Microsoft security patches, hotfixes
* Strong organizational, problem-solving and analytical skills, with the ability to manage multiple priorities
* Exceptional interpersonal, written and verbal communication skills

Additional Roles and Responsibilities:

* Apply systems analysis and engineering techniques and combine software, hardware standards in the development of standard desktop systems
* Lead packages through the process, ensure standard processes are followed and documented, conduct validation and testing, and troubleshoot issues with the packaging process
* Identify, research, and resolve technical problems
* Develop and update processes and procedures related to desktop management and administration.
* Coordinate updates to images with desktop support teams and change management organization.
* Ensure all work is supported by appropriate documentation (incident, problem, service request or project tickets)
* Follow structured process for desktop image development for desktop environments
* Ensure proper solutions and knowledge management best practices are followed, and integrate Continual Service Improvement processes to continually refine and improve image management
* Facilitate meetings with clients to gather requirements and set expectations.
* Facilitate the implementation of ITIL standards

Desired:

* Microsoft Deployment Toolkit (MDT) 2008 / 2010
* Creating software packages in SCCM
* Creating desktop/laptop Windows images
* MS Windows scripting, VB and/or VBA coding experience

Certifications Required (at least one of the following):

* CompTIA A+
* MCTS
* MCSA
* MCSE

Education

Required Experience and Education: 5 years with associate's degree in computer science, information systems, engineering, business or other related discipline, OR without degree 7 or more years of experience related to position

Qualifications

Required Experience and Education: 5 years with associate's degree in computer science, information systems, engineering, business or other related discipline, OR without degree 7 or more years of experience related to position

For more than 50 years, General Dynamics Information Technology has served as a trusted provider of information technology, systems engineering, training and professional services to customers across federal, state, and local governments, and in the commercial sector. Over 40,000 GDIT professionals deliver enterprise solutions, manage mission-critical IT programs and provide mission support services worldwide. GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.