Design Strategist II
New York, NY

Job Description

Company Overview

At Memorial Sloan Kettering (MSK), we're not only changing the way we treat cancer, but also the way the world thinks about it. By working together and pushing forward with innovation and discovery, we're driving excellence and improving outcomes. For the 28th year, MSK has been named a top hospital for cancer by U.S. News & World Report. We are proud to be on Becker's Healthcare list as one of the 150 Great Places to Work in Healthcare in 2018, as well as one of Glassdoor's Employees' Choice Best Place to Work for 2018. We're treating cancer, one patient at a time. Join us and make a difference every day.

Job Description

Do you consider yourself to be a collaborative, critical & transdisciplinary design thinker? Are you a "doer" who is able to conceptualize systems and experiences? If you are hardworking, enthusiastic and love communicating about the value of design to diverse audiences then this might be the role for you.

We are looking for a Design Strategist to join the Design Innovation Group at Memorial Sloan Kettering Cancer Center. In this role, you will bring a combination of systems-oriented and human-centered design approaches to contribute strategic design vision that is relevant and meaningful to end users (patients, family members, clinicians, and staff) while also providing strategic impact to the institution more broadly.

You will:

* Engaging diverse partners in design thinking processes to critically reframe and scope design problems.
* Crafting narrative solutions to communicate value to partners and users.
* Visualizing and communicating complex relationships and systems.
* Implementing Design Research tools and frameworks to identify relevant and actionable opportunities.
* Prototyping and testing diverse service touchpoints at a human scale with actual users.
* Evangelizing the value of design within healthcare and its impact on the cancer care experience.

You have:

* Bachelor's Degree in Industrial Design, Interaction Design, Service Design, Communication Design, User Experience Design, Interior Design, Architecture, or related design discipline.
* 4-7 years of experience in a consultative design or innovation practice
* Previous work in design strategy, UX, service design, or design research is required.
* Proven experience crafting innovative design solutions within complex service systems is a plus.
* Master's degree preferred
* able to employ human-centered design methodologies and practice
* Deliver human-centered, creative, and implementable design concepts
* Collaborate effectively with designers and multi-disciplinary teams
* Ability to run multiple projects

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Closing

MSK is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sexual orientation, national origin, age, religion, creed, disability, veteran status or any other factor which cannot lawfully be used as a basis for an employment decision.

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.