Data Science Manager - Small Business Card, Behavioral Modeling Team
Mclean, VA

Job Description

McLean 2 (19052), United States of America, McLean, Virginia

At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Data Science Manager - Small Business Card, Behavioral Modeling Team

Data Science Manager - Small Business Card, Behavioral Modeling Team

Have you ever wondered what the engines are that drive the underwriting decisions for a credit card application at Capital One? How about how much credit to give to an applicant? Or maybe how we grow the product with the customer? The answer is behavioral models. We use behavioral models to predict things like how much a customer may spend on our credit card, the likelihood the customer pays us back, which website experience has the best chance of converting a prospect into a customer, and much more!

In Small Business Card (SBC), we face the unique challenge of serving small businesses not just an individual consumer. Every day we put ourselves in the shoes of our small business owners to understand their needs and help them succeed. Like a start-up, this customer-first approach has powered tremendous growth, tripling the size of our business in the last 5 years. And we have no intention of stopping there, we see even more attractive opportunities on the horizon.

If that sounds interesting to you, join us! As a Data Science Manager on the Behavioral Modeling team in Small Business Card, you will apply your leadership, strategic, and modeling skills to design and develop state-of-the-art behavioral models for small businesses. You will use the latest technology in computing to build machine learning models through all phases of development, from design through training, evaluation, validation, and implementation. You will partner with best-in-class data scientists, business analysts, software engineers, data engineers, and product managers to innovate solutions that ultimately impact the company's bottom line in a meaningful way. You will do it all in a collaborative environment that values your insight, encourages you to take on new responsibilities, promotes continuous learning, and rewards innovation.

Role Description

In this role, you will:

* Partner with a cross-functional team of data scientists, business analysts, software engineers, data engineers and product managers to deliver behavioral models critical to credit decisioning


* Leverage a broad stack of technologies - Python, Conda, AWS, H2O, Spark, and more - to reveal the insights hidden within huge volumes of numeric and textual data


* Build machine learning models through all phases of development, from design through training, evaluation, validation, and implementation


* Flex your interpersonal skills to translate the complexity of your work into tangible business goals



The Ideal Candidate is:

* Creative. You thrive on bringing definition to big, undefined problems. You love asking questions and pushing hard to find answers. You're not afraid to share a new idea.


* A leader. You challenge conventional thinking and work with stakeholders to identify and improve the status quo. Your passionate about talent development for your own team and beyond.


* Results Oriented. You are able to balance the ideal solution with the urgency to deliver in-market results fast. You are able to identify key points of leverage that provide value to the organization, and design practical solutions to meet those needs.


* Technical. You're comfortable with open-source languages and are passionate about developing further. You have hands-on experience developing data science solutions using open-source tools and cloud computing platforms.


* Statistically-minded. You've built models, validated them, and backtested them. You know how to interpret a confusion matrix or a ROC curve. You have experience with regression and tree-based methods and deeply understand statistical concepts.


* Innovative. You continually research and evaluate emerging technologies. You stay current on published state-of-the-art methods, technologies, and applications and seek out opportunities to apply them.



Basic Qualifications:

* Bachelor's Degree plus 4 years of experience in data analytics, or Master's Degree plus 2 years of experience in data analytics, or PhD


* At least 2 years' experience in open source programming languages for large scale data analysis


* At least 2 years' experience with machine learning


* At least 2 years' experience with relational databases



Preferred Qualifications:

* Advanced degree in a "STEM" field (Science, Technology, Engineering, or Mathematics)


* At least 1 year of experience working with AWS


* At least 4 years' experience in Python, Scala, or R for large scale data analysis


* At least 4 years' experience with machine learning


* At least 4 years' experience with SQL



Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.