Cyber Security Case Manager - NASA
Greenbelt, MD

Job Description

ASRC Federal ASTS provides services throughout all phases of the program life cycle and across the entire space systems arena.

This position is for a Case Manager in the Cyber Security Integration Division (CSID) at the NASA Goddard Space Flight Center in Greenbelt, Maryland. The candidate will work in a fast paced, dynamic environment providing excellent project management, customer service, communications and documentation support to customers and various stakeholders. The ideal candidate should be a go-getter who can take on challenging tasks with minimal direction and have the leadership capability to create and maintain relationships with NASA managers, system administrators, programmers, assessors, and CISO's office. The ability to quickly learn and develop skills in information security and cybersecurity processes and functions is key to the candidate's success in this role.

Responsibilities and basic qualifications:

* Possess strong team oriented skills, to provide assistance across the Service Management Team (SMT) in the Cybersecurity Division, as well as ability to work independently and take on needed workflows with minimal direction;
* Understand and ensure applicable IT security policies are being met across the NASA Goddard Space Flight Center (GSFC);
* Coordinate, track, monitor and deliver device change requests through the ITIL service lifecycle, that would include firewall changes, and be able to understand the current/future network architecture, common network ports and protocols, recommend proper controls, and provide a risk-based analysis to Sr. Security Engineers;
* Plan, coordinate and ensure successful completion of internal and external IT system security and policy audits;
* Prepare presentational materials and circulate artifacts for signature relevant to security processes and operations; and provide direct project support (coordinate meetings, agendas, and monthly status reports), with skills in MS Office and other collaboration and data analysis tools; Own and lead security efforts and projects that seek to improve workflows and processes that integrate with operations, governance & risk, and security engineering teams, ability to work with data sets to provide metrics and improve processes is desired;
* Create, maintain, and document processes and procedures following standards and policies, including security configuration and change management, and provide technical writing services for ongoing projects and initiatives within the division;
* Assess, create, and track remediation timelines with system owners as it relates to email, web, and security control compliance;
* Act as a network incident first responder for Security incidents by reviewing, verifying and mitigating vulnerabilities with system owners;
* Provide timely technical support to implement Federal mandates and directives;
* Any other tasks as assigned.

Desired Qualifications:

* 0-2 years of IT Service/Project Management, and/or Cybersecurity experience;
* B.S. degree in IT, CS, Mathematics or related discipline;
* IT Security Certifications like CISSP and/or Security+;
* Have excellent communication skills and customer service/relationship skills and be comfortable speaking with broad range of audiences and presentation acumen.
* US Citizen with ability to obtain security clearance.
* ASRC Federal and its Subsidiaries are Equal Opportunity / Affirmative Action employers. All qualified applicants will receive consideration for employment without regard to race, gender, color, age, sexual orientation, gender identification, national origin, religion, marital status, ancestry, citizenship, disability, protected veteran status, or any other factor prohibited by applicable law.