Command Center Operator
New York, NY

Job Description

Job Title: Command Center Operator

Client: Investment Bank

Location: New York, NY

Duration: Long Term Contract

Role Description:

* Monitor all batch flow processing and insure timely completion of endpoints/milestones. Identify delays or bottlenecks using proprietary and vendor tools and resolve or escalate accordingly.
* Perform level 1 and level 2 support and resolution for all batch abends.
* Track incoming and outgoing transmissions ensuring they meet deadlines, escalating to appropriate vendors and Data center Management when necessary.
* Monitor real time performance of the computing environment utilizing automated solutions, 3rd party monitoring software and in-house proprietary tools.
* Track and document all outages and incidents which adversely impact the environment

Job Requirements:

* Must have 5+ years administration experience with Tivoli Workload Scheduler functions to configure, maintain, and troubleshoot a Tivoli Workload Scheduler 8.6/9.3
* Experience with event-based scheduling
* Experience supporting a TWS End-to-End scheduling environment
* Experience using CA-11 (CA Workload Automation Restart Option for z/OS Schedulers)
* Ability to work with a diverse group of people of different skills, backgrounds, departments and management levels.
* Candidate must have experience in Mainframe batch environment; knowledge of support operations, best practices and processes.
* The employee follows guidelines, checklist and instructions as documented in the service catalog.
* Monitor infrastructure using various mainframe/3270 GUI tools.
* Have strong familiarity with JES commands on Mainframe 3270 interface
* Extremely strong attention to detail
* Ability to create and improve technical procedural documentation
* Strong communications and soft skills