Client Development Intern - New York
New York, NY

Job Description

KEY RESPONSIBILITIES:

* Support the Client Development department on all on-going CRM and Client Experience projects
* Assist the Client Development department in cleaning out the Database
* Gather and enter missing information in system
* Update and monitor return mail
* Monthly update client capture accuracy report


* Support Client Development department on key client-loyalty projects
* Responsible for monthly Welcome Kit program (digital and print)
* Support with seasonal client gifting organization
* Discovery of new vendor partnerships


* Assist in analysis of email campaigns, update glossary of VCA email campaigns and their performance; advise on best practices
* Monitor competitive CRM initiatives
* Assist with all email and mail client communications
* Pulling and cleaning mail and email lists
* Email testing



JOB PROFILE:

* Specialization in related business area is preferred, degree is a plus
* Previous experience in CRM preferred
* Previous experience in luxury products preferred
* Previous experience in jewelry industry is preferred
* Excellent computer skills are required
* Excellent Excel and Powerpoint skills
* Emphasis on details
* Excellent organizational skills are required
* Ability to be proactive is required
* Fluency in English is required
* Ability to multi-task, work independently and with a team is essential
* Excellent interpersonal skills are required
* Excellent verbal and written communication skills
* Ability to speak several languages is welcome