Job Directory City & County of San Francisco

City & County of San Francisco
San Francisco, CA

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Job Description


This is a Position Based Test conducted in accordance with Civil Service Commission Rule 111A.

This position may close any time, but no earlier than 2:00pm, July 16, 2019 (PST).

Who we are:

The San Francisco Police Department is committed to excellence in law enforcement and is dedicated to the people, traditions and diversity of our City. In order to protect life and property, prevent crime and reduce the fear of crime, the department provides service with understanding, response with compassion, performance with integrity and law enforcement with vision. The San Francisco Police Department established in 1849, enforces the law and investigates crime in San Francisco, including the San Francisco International Airport. The organization has grown into a nationally known police department providing law enforcement services to one of the most recognized cities in the United States. The department operates 10 district stations, a crime lab, and a training academy.

Position Description:

The Web Services Team is part of the SFPD Technology Division, Applications Group, under the general direction of the Director of IT Applications. The new 1062 IS Programmer Analyst: Drupal Developer and Designer will help develop and support the SFPD websites, update and support the intranet site, assist in developing media campaigns with the Media Relations Unit, develop the SFPD brand and design for digital and print.

We are growing our Web Services Team! We have developed a new Drupal 8 website with stakeholders and contractors As an important member of the SFPD Technology Applications Group Web Services Team, you will be a key contributor in building and maintaining modern websites with the SFPD brand and exemplary user experience design to better serve our community.

We are seeking an outstanding, experienced web developer and designer to help develop and iteratively improve the San Francisco Police Department website, the Police Academy website and the San Francisco Police Commission website. Candidates must have strong skills in frontend and backend web development and be ready to collaborate with the website contractors, internal stakeholders and the community. The team member will also assist the SFPD Media Relations Unit to develop the SFPD brand through social media and other creative services. Experience in data visualizations, illustration, photography and print design desirable but not required.

The essential duties of this position include, but are not limited to:

SFPD Websites Development and Support

* Assist in the design, development, enhancement, testing, implementation and support of the new SFPD Drupal 8 website with Department personnel and website contractors focusing on community content, design and user experience.
* Skilled in front and backend web development, including HTML5, CSS3, JavaScript with knowledge of one or more programming languages (i.e. PHP, Ruby, Python, Scala, Java, C++, C# or .Net)
* Write, edit and deliver code that is thoroughly tested for performance, able to handle specified load, and can be maintained over the long-term.
* Understanding of designing for mobile browsers and responsive development (popular frameworks like Foundation, Twitter Bootstrap, etc.).
* Understanding of developing with web accessibility standards including Section 508 and Web Content Accessibility Guidelines (WCAG).
* Work closely with Department personnel to continuously update and provide appropriate content for the websites.
* Assist in reviewing and revising the schedule, budget, scope and deliverables of the SFPD Websites Project with stakeholders and website contractors.
* Troubleshoot and resolve technical problems.
* Validate content and edit code to remove deprecated code and inline styles on web pages.
* Assist in content strategy, writing and editing websites and applications for improving the user experience while utilizing keywords for search engine optimization (SEO).
* Train users and provide technical consultation to all SFPD members including non-tech sworn members of the Department.
* Design graphics and logos as well as photo editing for website.
* Manage and maintain organization of all digital and logo files.
* Assist in managing domain names.
* Strong customer management and engagement abilities with excellent oral and written communication skills.
* Detail oriented and exceptional organizational skills with the ability to multitask a variety of projects.

Desirable Qualifications/Skills

* Experience in Drupal open source content management platform (Drupal 8 preferred).
* Background in working with stakeholders, management and contractors to understand, develop and implement creative business solutions and applications.
* Experience in planning, executing and supporting web design, content management and user experience projects.
* Background in User Experience, User Interface and User Centered Design with a focus on both user and stakeholder needs.
* Knowledge of web standards, design fundamentals, security standards, browser compatibility, and known issues for all major browsers and operating systems.
* Experience working in Agile development methodology and iterative development cycles.
* Experience creating and designing with Adobe Creative Suite Software, specifically Dreamweaver, Photoshop, InDesign, Illustrator and Acrobat.
* Strong, modern visual design sense with skills in Graphic Design, Illustration, Photography and Photo Editing.
* Knowledge of Social Media Marketing and designing graphics for social media.
* Understanding of implementing data visualizations and dashboards (Tableau or similar software) on websites.
* Photography with experience in photographing large groups of people.
* Experience in designing the UX/UI of police and mobile applications.
* Experience in brand strategy, development and management with maintaining brand style guide.
* Knowledge of videography and video editing.

Work Location:

SFPD Headquarters, 1245 3rd Street, San Francisco, CA 94158

Work Schedule:

Monday - Friday, 8:00am - 5:00pm

Minimum Qualifications


An associated degree in computer science or closely related field from an accredited college or university OR its equivalent in terms of total course credits/units [i.e., at least sixty (60) semester or ninety (90) quarter credits/units with a minimum of twenty (20) semester or thirty (30) quarter credits/units in computer science or a closely-related field].


One (1) year of Drupal Experience to develop websites/applications


Additional experience as described above may be substituted for the required degree on a year-for-year basis (up to a maximum of two (2) years). One (1) year is equivalent to thirty (30) semester units / forty-five (45) quarter units with a minimum of 10 semester / 15 quarter units in computer science or a closely related field.

Note: The above minimum qualifications reflect special conditions associated with the position(s) to be filled. They may differ from the standard minimum qualifications associated with this class code.


Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at

Note: Falsifying one's education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

How To Apply

Applications for City and County of San Francisco jobs are being accepted through an online process. Visit to register an account (if you have not already done so) and begin the application process.

1. Select the desired job announcement

2. Select "Apply" and read and acknowledge the information

3. Select either "I am a New User" if you have not previously registered, or "I have Registered Previously"

4. Follow instructions on the screen

Need help completing the application?

Computers are available for the public to file online applications in the lobby of the Dept. of Human Resources at 1 South Van Ness Avenue, 4th Floor, San Francisco from 8:00 a.m. to 5:00 p.m. Monday through Friday.

We communicate by email

Applicants may be contacted by email about this announcement and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses,,,,,,,,,, Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

Word of advice

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications. Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

Have questions about the application process?

If you have any questions regarding this recruitment or application process, please contact the exam analyst, Danielle Poole, by telephone at 415-837-7382, or by email at

Selection Procedures

Minimum Qualification Supplemental Questionnaire: (Weight Qualifying)

Candidates will be prompted to complete a Supplemental Questionnaire as part of the online employment application. This Minimum Qualification Supplemental Questionnaire is designed to obtain specific information regarding an applicant's experience in relation to the Minimum Qualifications for this position. Applicants must also complete the official application. It is essential that applicants provide complete information in identifying their education, experience and training. The Minimum Qualification Supplemental Questionnaire will be used to evaluate if the applicant possesses the required minimum qualifications.

Oral Examination: (Weight 100%)

Only candidates who meet the minimum qualifications will be invited to participate in the oral examination, designed to measure their relative knowledge, skills and abilities in job-related areas. The oral examination component may include but not be limited to:

* Drupal Experience to develop websites/applications
* Knowledge of computer languages
* Knowledge of script/procedure languages
* Knowledge of common operating systems software and relational database systems
* Ability to communicate effectively orally and in writing

A passing score on the Oral Examination must be achieved in order to be placed/ranked on the Score Report.

Background Investigation

Prior to employment, a background investigation will be conducted to establish suitability for employment. The investigation may include, but not be limited to, criminal history records, drug/alcohol screening, and other related employment and personal history records. Reasons for rejection may include use of controlled substance, felony convictions, repeated or serious violations of the law, inability to work with co-workers, inability to accept supervision or other relevant factors. The background investigation will also meet Federal Aviation Administration (FAA) requirements.

Conviction History

As a selected candidate for a job, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) conflicts with the specific duties and responsibilities of the job for which you are a selected candidate. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances, such as:

* Candidates for positions with the Unified School District and the Community College District may be disqualified from consideration should their conviction history not meet the standards established under the California Education Code.
* Candidates for positions with the Recreation and Park Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164.

Having a conviction history does not automatically preclude you from a job with the City.

If you are a selected candidate, the hiring department will contact you to schedule a fingerprinting appointment.

Disaster Service Workers

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.


Score Report:

A confidential score report of applicants that have passed the civil service examination process will be created, and used for certification purposes only. An examination score report will be established, so applicants can view the ranks, final scores and number of eligible candidates. Applicant information, including names of applicants on the score report, shall not be made public unless required by law. However, a score report shall be made available for public inspection, upon request, once the score report is exhausted or expired and referrals resolved. The score report resulting from this civil service examination process is subject to change after adoption (e.g., as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission.

* The duration of the score report resulting from this examination process will be 6 months, and may be extended with the approval of the Human Resources Director.
* Upon approval of the Human Resource Director (see Civil Service Rule 111A.26.5), the score report resulting from this announcement may be used by other departments that also use this classification or a similar classification. To find other Departments which use this classification, please see


The certification rule for the score report resulting from this examination will be Rule of 10 Scores. Additional selection processes may be conducted by the hiring department prior to making final hiring decisions.


Applicants with disabilities who meet the minimum eligibility requirements for this job announcement can find information on requesting a reasonable ADA Accommodation at: Applicants with disabilities who might need accommodations during the application and selection process should contact the SFPD ADA Coordinator Penny Si at (415) 837-7221.

Information regarding requests for Veterans Preference can be found at:

Seniority Credit in Promotional Exams:

Information regarding seniority credit can be found at:

General Information concerning City and County of San Francisco Employment Policies and Procedures:

Important Employment Information for the City and County of San Francisco can be obtained at or hard copy at 1 South Van Ness Avenue, 4thFloor.

Copies of Application Documents:

Applicants should keep copies of all documents submitted, as these will not be returned.

Right to Work:

All persons entering the City and County of San Francisco workforce are required to provide verification of authorization to work in the United States.

Terms of Announcement:

Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. Clerical errors may be corrected by the posting the correction on the Department of Human Resources website at

The terms of this announcement may be appealed under Civil Service Rule 111A.35.1. The standard for the review of such appeals is 'abuse of discretion' or 'no rational basis' for establishing the position description, the minimum qualifications

and/or the certification rule. Appeals must Include a written statement of the item(s) being contested and the specific reason(s) why the cited item(s) constitute(s) abuse of discretion by the Human Resources Director. Appeals must be submitted directly to the Executive Officer of the Civil Service Commission within five business days of the announcement issuance date.

Exam Type: CPE

Issued: July 2, 2019

Micki Callahan

Human Resources Director Department of Human Resources

Recruitment ID Number: 086745



All employees hired on or after January 10, 2009 will be required (pursuant to San Francisco Charter Section A8.432) to contribute 2% of pre-tax compensation to fund retiree healthcare. In addition, most employees are required to make a member contribution towards retirement, ranging from 7.5%-13.25% of compensation. For more information on these provisions, please contact the personnel office of the hiring agency.

For more information about benefits, please click here.

Click on a link below to apply for this position:

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