Job Directory Case Management - Ambulatory/Healthy Planet

Case Management - Ambulatory/Healthy Planet
Dallas, TX

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Job Description

Job Opportunity Job ID: 56915 Description:


At Children's Health, we value the role each team member plays in helping us deliver on our mission of making life better for children. We take pride in providing a rich and rewarding career opportunities that enable team members to reach their highest potential.


Responsible for identifying, evaluating, analyzing, and recommending changes in support of assigned applications / systems, including ongoing production maintenance and troubleshooting. Supports the planning, design, development, build and/or configuration of supported applications / systems; leads and/or coordinates conversions, application / system testing and documentation of system procedures; participates and provides input in training design and development and assists in training execution related to assigned projects; provides go-live support, and serves as primary point of contact for on-going production maintenance/support and troubleshooting. Participates in on-call / after hours support schedule as defined within the Group. Serves as Team Leader or Project Manager for medium to large sized projects.


5 years of experience in the following areas:

* Clinical informatics experience
* Clarity or Epic Reporting
* Implementation: Responsibility for evaluating project requests associated with field of expertise and/or systems supported, conducting current state assessments, requirements gathering and definition, future state design and application build activities.
* Project Management: Prepare detailed project plans. Lead Application Team in adhering to project schedules and timelines and completing projects on time and within budget.
* Maintenance, Support and Troubleshooting: Monitor, acknowledge and resolve heat tickets as assigned.
* Administrative: Log hours for project-related work in the Project Portfolio Management (PPM) system on a weekly basis.
* Production Support and Maintenance: On call support. Working closely with IT resources during upgrades and issue resolutions; Troubleshoot application, process and technical issues.
* Project Assignments: esign, develop and manage an implementation approach through use of standard project management tools such as work plans, change management tools and issues tracking


* Project management experience required
* 7 years analyst experience required
* Direct experience related to same or similar systems installed at Children's required


* Four-year Bachelor's degree or equivalent experience is required
* Ambulatory certification is required
* Healthy Planet certification is a plus


Children's Health offers opportunities for learning and career development; competitive pay; and a comprehensive benefits program. We promote a diverse and inclusive workplace. Our team members have a voice in their work through surveys, pulses and town halls. And we honor and celebrate our staff with year-round employee appreciation events.

We invite you to learn more about Children's Health.

Requirements: Job Family Professional & Management Expertise Information Technology - Analyst Job Type Full Time Location Dallas, Texas

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