Business systems Analyst (web And Mobile apps)
Arlington, VA

Job Description

Position Information

This is an over-strength position that will support the Decision Support Division of the Department of Environmental Services. The term of this position is expected to be three years. This position is currently eligible for all County-provided benefits.

Join the Department of Environmental Services (DES) technical team to provide administrative and operational support to the business systems applications of its divisions. This will include the enhancement of workflows in the capital project management system and the integration of systems with the County's oracle-based enterprise architecture. This Analyst will work closely with other members of the team and the Department of Technology Services (DTS).

Specific duties include:

* Designing, building, testing, implementing, and maintaining process improvement automation components for the Capital Project Management system. Will work with project managers and other users to create scope, requirements and detailed designs to meet business needs and provide operational support for all PRISM and GIS integrations;
* Providing redundancy to other members of DES's IT team in terms of supporting applications and systems such as: utility billing, Timeclock, PlanRoom and others;
* Building and maintaining customized PowerApps and Mobile Technologies;
* Performing detailed inspections of system performance and outputs. Will create and implement changes to improve current processes;
* Designing, building and conducing training sessions for the applications used by the department;
* Assisting in identifying business needs and business process improvement;
* Maintaining all system documentation, including functional requirements, technical requirements, system implementation plans, system administration documentation, configuration details, user guides and operational procedures; and
* Communicating verbally and in writing with peers and multi-level staff from Deputy Directors to front line staff to document business needs and to provide guidance during applications.

The successful candidate will have excellent technical and analytical skills and be experienced with the deployment of applications.

Arlington County offers a competitive salary and a great benefits package including a Defined Benefit (pension) plan. For more information on Arlington's family friendly benefits click here. Selection Criteria

Minimum: Bachelor's degree in Information Technology or related field and at least one year of experience in information technology applications.

Substitution: Additional relevant experience may be substituted for the education requirement on a year for year basis.

Desirable: Preference may be given to applicants with one or more of the following:

* Experience maintaining a capital project management system;
* Experience with process mapping of existing business processes prior to development;
* Technical knowledge of Windows OS and PowerApps.

Additional Information

Work Hours: 8:00 a.m. to 5:00 p.m., Monday through Friday with some evening and weekend hours required.

The official title of this position is Business Systems Analyst I.

Salary listed above is the salary range effective July 1, 2019.

Please complete each section of the application. A resume may be attached, however, it will not substitute for the completed application. To fully credit relevant experience, applicants are required to complete the Supplemental Questionnaire as part of the application process. Incomplete applications will not be considered.

Arlington County Government employee benefits depend on whether a position is permanent, the number of hours worked, and the number of months the position is scheduled.

Specific information on benefits and conditions of employment can be found on the Arlington County Human Resources Department website: www.arlingtonva.us/pers.

Permanent, Full-Time Appointments

All jobs are permanent, full-time appointments unless otherwise stated in the announcement. The following benefits are available:

Paid Leave: Vacation leave is earned at the rate of four hours biweekly. Leave accrual increases every three years until eight hours of leave are earned biweekly for twelve or more years of service. Sick leave is earned at the rate of four hours biweekly. There are eleven paid holidays each year.

Health and Dental Insurance: Three group health insurance plans are offered - a network open access plan, a point-of-service plan, and a health maintenance organization. A group dental insurance plan is also offered. The County pays a significant portion of the premium for these plans for employees and their dependents. A discount vision plan is provided for eye care needs.

Life Insurance: A group term policy of basic life insurance is provided at no cost to employees. The benefit is one times annual salary. Additional life insurance is available with rates based on the employee's age and smoker/non-smoker status.

Retirement: The County offers three vehicles to help you prepare for retirement: a defined benefit plan, a defined contribution plan (401(a)), and a deferred compensation plan (457). The defined benefit plan provides a monthly retirement benefit based on your final average salary and years of service with the County. You contribute a portion of your salary on a pre-tax basis to this plan. General employees contribute 4% of pay; uniformed public safety employees contribute 7.5% of pay. Employees become vested in the plan at five years of service. The County also contributes to this plan.

For general employees, the County also contributes 4.2% of pay to a defined contribution plan (401(a)) . The County also matches your 457 contribution, up to $20 per pay period, in this plan. The 457 deferred compensation plan allows you to set aside money on either a pre-tax (457b) or post-tax (457 Roth) basis up to the IRS annual limit. New employees are automatically enrolled with a pre-tax contribution equal to 2% of your base pay.

Other Benefits: The County also offers health, dependent care, and parking flexible spending accounts; long-term care insurance; tuition assistance; transit and walk/bike to work subsidies; a college savings plan; wellness programs; training opportunities; and a variety of other employee benefits.

Permanent, Part-Time Appointments:

Part time employees who work ten or more hours per week receive paid leave and benefits in proportion to the number of hours worked per week.

Limited Term Appointments:

Benefits are the same as permanent appointments except that the employees do not achieve permanent status.

Temporary Regular Appointments:

Temporary regular employees who work 30 hours or more per week are eligible for health, dental, and basic life insurance as described above. They are also eligible for vacation, sick leave, and paid holidays.

Temporary Seasonal and Occasional Appointments:

Temporary employees who work on a seasonal basis or variable hours receive sick leave, but do not normally receive other paid leave or benefits. Exceptions are noted in individual announcements.

01

What is your highest level of education?

* High School or equivalent
* Some College
* AA or 60 semester hours (90 Quarter hours)
* BA/BS not related to position
* BA/BS in Information Technology or related field as required by position
* Graduate work not related to position
* Graduate work related to position

02

How much experience do you have in information technology applications?

* None
* Less than 6 months
* 6 to less than 12 months
* 1 to less than 2 years
* 2 to less than 3 years
* 3 years or more

03

How much experience do you have in hardware system operation and maintenance?

* None
* Less than 6 months
* 6 to less than 12 months
* 1 to less than 2 years
* 2 to less than 3 years
* 3 years or more

04

Describe your experience with IT project phases and deployment of applications. Please include details of your experience with process mapping of existing businesses prior to deployment. If you do not have this experience, please respond with "N/A".

05

Describe your experience maintaining a capital project management system. If you do not have this experience, please respond with "N/A".

06

Describe your experience in customer relationship management. Be specific as to your role in setting expectations, facilitating solutions/outcomes, communicating or updating, and resolving issues.

Required Question

Agency Arlington County

Address 2100 Clarendon Blvd, Suite 511

Arlington, Virginia, 22201

Phone 703-228-3500

Website https://careers.arlingtonva.us/