Business Systems Analyst II
Fort Worth, TX

Job Description

Job Description

Primary Purpose:

Provides technical and analytical support to business processes within National General Lender Services. Responsible for working directly with the Business Unit, IT, the client and other internal departments to analyze, understand business requirements and implement solutions. Individuals in this role are responsible for handling needs assessments and cost/benefit analysis to align the technology of the company with business strategies. Continuously strives to improve efficiency, reduce costs, and ensure compliance with regulations, and work cooperatively and jointly to provide clients and internal customers with quality service.

Essential Duties and Responsibilities:

* Engage with the business and technical teams to identify potential solutions and provide recommendations and thought leadership.
* Involvement in the solution design, prototyping, application configuration/integration, conference room pilots, documentation, testing, training, and project management.
* Articulate how solution sets could fit into your customer's business environment and be able to articulate the associated impacts in all impacted areas upstream and downstream. Partner closely with teams to execute solutions and act as a liaison between the customer community and business owners
* Perform business case analysis (including cost benefit), work closely with the application owners and management team to develop a quality business case.
* Contribute to continuous improvement initiatives by assessing effectiveness of current processes, programs and systems to recognize opportunities for standardization, increased efficiency, cost reduction, increased quality and improved user experience.
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