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Business Systems Analyst
Dover, NH

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Job Description

Alternate Locations: Dover, NH (New Hampshire)

Relocation assistance is not available for this opportunity.

Requisition #60303

About the Company

Lincoln Financial Group, a Fortune 250 company with over 10,000 employees, provides advice and solutions that help empower Americans to take charge of their financial lives with confidence. Our core business areas - Life Insurance, Annuities, Retirement Plan Services and Group Protection - focus on supporting, preserving and enhancing over 17 million customer's lifestyles and retirement outcomes.

Headquartered in Radnor, Pennsylvania, Lincoln Financial Group is the marketing name for Lincoln National Corporation (NYSE: LNC) and its affiliates. The company had $238 billion in assets under management as of December 31, 2018.

Ranked one of the Best Large Employers in America by Forbes magazine, Lincoln Financial Group makes a serious investment in our employees' futures through a broad range of wealth accumulation and protection plans, health and wellness programs, and career development resources designed to help each individual reach their personal and professional goals.


This position will consult, analyze, and deliver on moderate to complex Business Systems Analysis assignments and projects aligned to Group Protection IT's Customer Installation and Reporting area. S/he will act as a resource to applicable internal and external stakeholders. S/he will also consult and collaborate with business stakeholders to define and validate more complex information technology solutions that meet the needs, goals and objectives for her/his assigned area(s) of responsibility. S/he will develop business client testing strategies and support testing efforts. S/he will lead and/or participate in calls with external stakeholders to elicit business needs.


  • Creates moderate to complex business requirements.
    * Develops business client testing strategies, plans test cases and conditions using HP ALM or similar tools, tests and monitors testing efforts.
    * Communicates with internal stakeholders.
    * Communicates with external customers, leads and/or participates in calls to elicit requirements and drive testing efforts.
    * Identifies and recommends process improvements that significantly reduce workloads or improve quality for his/her assigned area(s) of responsibility.
    * Consults and acts as a resource to appropriate internal/external stakeholders to assess and deliver technical solutions which meet business requirements which may integrate process, business rules, and business data with technology.
    * Escalates more complex issues/conflicts to management as needed.
    * Serves as a mentor and shares knowledge with junior team members.
    * Provides a more complex understanding of the business usage of information technology (IT) to add value to the customer.
    * Performs testing as needed.
    * Queries data as needed.


  • 4 Year/Bachelor's degree or equivalent work experience (Minimum Required)


  • 2-4+ Years experience in business systems analysis that directly aligns with the specific responsibilities for this position (Required)
    * 2-4+ Years experience in Insurance or Finance technology (preferred)
    * 2-4+ Years experience with reporting, data, querying tools (strongly preferred)


    This position may be subject to Lincoln's Political Contribution Policy. An offer of employment may be contingent upon disclosing to Lincoln the details of certain political contributions. Lincoln may decline to extend an offer or terminate employment for this role if it determines political contributions made could have an adverse impact on Lincoln's current or future business interests, misrepresentations were made, or for failure to fully disclose applicable political contributions and or fundraising activities.

    Any unsolicited resumes/candidate profiles submitted through our web site or to personal e-mail accounts of employees of Lincoln Financial Group are considered property of Lincoln Financial Group and are not subject to payment of agency fees.

    Lincoln Financial Group ("LFG") is an Equal Opportunity employer and, as such, is committed in policy and practice to recruit, hire, compensate, train and promote, in all job classifications, without regard to race, color, religion, sex (including pregnancy), age, national origin, disability, sexual orientation, gender identity and expression, veterans status, or genetic information. Applicants are evaluated on the basis of job qualifications. If you are a person with a disability that impedes your ability to express your interest for a position through our online application process, or require TTY/TDD assistance, contact us by calling 260-455-2558.


    Nearest Major Market: Dover

    Job Segment: Systems Analyst, Business Analyst, Technology

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