Under the general direction of the Digital Business Solutions, Automation and Orchestration Manager, responsible for automating robotic/repetitive processes; assist in identifying automated fault remediation (AFR/self-healing) for targeted area of operations; assisting in design and development of fault remediation automation and orchestration; and, participating in the periodic review of automated processes to ensure effectiveness and completeness of designed solutions.
* Repetitive Process Automation * Automated Fault Remediation * Work with internal and external teams to identify repetitive process automation (RPA) candidates * Work with internal and external teams to identify automated fault remediation (AFR) candidates * Coordinate design, implementation, and operation of the identified RPA and AFR projects * Work closely with teammates to discuss progress of work, resolve issues and ensure that standards for quality and quantity of work are met. * Consult regularly with software and hardware vendors to resolve issues impacting projects * Evaluates new software and hardware to determine usefulness and compatibility with existing applications; makes necessary recommendations. * Ensures that all related documentation is current and accurate, and ensures personal compliance to appropriate standards and established guidelines. * Performs related duties as assigned.
Requires some training in fields such as business administration, accountancy, sales, marketing, computer sciences or similar vocations generally obtained through completion of a four year Bachelor's Degree program, technical vocational training, or equivalent combination of experience and education. Normally requires a minimum of eight (8) years directly related and progressively responsible experience.
* Bachelor's Degree in Computer Science or related field. * 2 years of professional experience in software development * Strong analytical and problem solving skills to evaluate business problems and apply application knowledge to identify appropriate solutions * Knowledge of networking methodologies and devices * Proficiency in at least one of the modern programming languages such as Java or Python * Proficiency in computer science fundamentals such as object-oriented design, data structures and algorithm design. * Good interpersonal skills * Ability to communicate effectively both orally and in writing * Ability to prioritize work load and consistently meet deadlines
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