Automation and Tools Engineer, Experienced
San Francisco, CA

Job Description

Administer and support SCM tools spanning JIRA, Confluence, Jenkins, Subversion, Git, Nexus, Artifactory

Keep tools software updated to the latest versions

Create test and implementation plans for tools upgrades

Perform tools upgrades

Monitor tools to ensure they run optimally

Create and maintain complex JIRA configurations such as for workflows, notifications, and fields

Understand tools and process integration across the SDLC

Provide administrative and technical support for installation of software patches, troubleshooting problems, performance tuning, software configuration, failure analysis, and migrations

Help automate manual administrative tasks as well as new tools integrations

Help evaluate new tools and process

Help develop and support backup/recovery strategies for tools

Create and maintain tools documentation for installs, maintenance, support, and training

Support tools during off-hours on an ad hoc basis

Bachelors in Computer Science or equivalent

2 years of experience in installing, configuring, administering, upgrading, and/or integrating SCM tools

2 years of experience in installing and configuring application software in *NIX and Windows environments

Proficient in *NIX & Windows; MAC skills are a plus

Working knowledge of SQL and database concepts

Programming experience with Python, Groovy, Perl, Java, or C#

Experience with providing technical support to customers or end users is a plus

Excellent communication and documentation skills

Quick learner who is adept at multi-tasking