Associate Software Engineer
Bethesda, MD

Job Description

Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you?

JOB SUMMARY

Support the selection, design, and implementation of critical components of technology to support Marriott International's Property Management System strategy. This role will assist in integrating and advancing our Property Management Systems initiatives in alignment with our core business objectives and technical architecture.

This is an entry-level technical role. Resolves and makes decisions on routine requests with limited risk. Performs research, analysis, design, creation and implementation of applications to meet current and future user requirements. Supports the definition and creation of the next generation of solutions to drive Marriott value. Receives work direction from senior technical leaders to deliver projects to successful completion, maintaining scope within the time and budget constraints. Provides innovative and creative insights to solutions.

CANDIDATE PROFILE

Education and Experience

Required:

* 0-5 years' experience in installing, configuring, or working with Oracle's OPERA Property Management System (PMS)
* Undergraduate degree or equivalent experience/certification

Preferred:

* Formal/informal experience configuring OPERA for installation at/on Marriott properties
* Exposure/experience troubleshooting technical issues with OPERA connectivity to Marriott Enterprise Applications (e.g. MARSHA, SGI)
* Experience in testing OPERA base functionality for approval of Oracle patch sets and interim patches
* Knowledge of/experience with OPERA back-end processing, including export files
* Experience with Marriott's Automated Reservation System for Hotel Accommodations (MARSHA)
* Knowledge of financial reporting and payment processing in the MI OPERA configuration
* General understanding of hotel operations, including areas such as Housekeeping, Sales & Catering
* Knowledge of 3rd party applications that interface with OPERA (e.g. MerchantLink, Delphi, CI/TY)

CORE WORK ACTIVITIES

* Performs quantitative and qualitative analyses for OPERA projects or projects where OPERA is a component
* Delivers assigned projects as expected
* Participates in requirements and code reviews
* Complies with defined development and business case processes
* Coordinates with appropriate IT and vendor relations teams as assigned
* May provide consultation for routine systems development or requirements development
* Coordinates with Global Operations and Infrastructure teams for deployment and production support activities

IT Governance

* Follows all defined IT standards and processes (i.e. IT Governance, SM&G, Architecture, SDLC, etc.), and provides input for improvements to the appropriate process owners as needed
* Maintains a proper balance between business and operational risk
* Follows the defined project management standards and processes

Service Provider Management

* May provide input to estimates of work effort
* Assists in facilitation of timely resolution of service delivery problems to minimize the impact to clients

MANAGEMENT COMPETENCIES

Leadership

* Adaptability - Maintains performance level under pressure or when experiencing changes or challenges in the workplace.
* Communication - Conveys information and ideas to others in a convincing and engaging manner through a variety of methods.
* Problem Solving and Decision Making - Identifies and understands issues, problems, and opportunities; obtains and compares information from different sources to draw conclusions, develops and evaluates alternatives and solutions, solves problems, and chooses a course of action.
* Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.

Managing Execution

* Building and Contributing to Teams - Participates as a member of a team to move toward the completion of common goals while fostering cohesion and collaboration among team members.
* Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.
* Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements to accomplish goals and ensure work is completed.

Building Relationships

* Coworker Relationships - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
* Customer Relationships - Develops and sustains relationships based on an understanding of customer/stakeholder needs and actions consistent with the company's service standards.
* Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.

Generating Talent and Organizational Capability

* Talent Management - Provides support and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.

Learning and Applying Professional Expertise

* Applied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others.
* Business Acumen - Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach business and administrative challenges.
* Technical Acumen - Understanding and utilizing professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges
* Technical Specialization - basic understanding of the major technologies in an area of specialization required to perform immediate tasks. Utilizes existing tools and environment to support tasks. Participates in technology evaluations and selections.
* Basic Competencies - Fundamental competencies required for accomplishing basic work activities.
* Basic Computer Skills - Using basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).
* Mathematical Reasoning - The ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues.
* Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
* Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
* Writing - Communicating effectively in writing as appropriate for the needs of the audience.

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.