Associate Product Manager, Fulfillment Systems
Hoboken, NJ

Job Description

About Jet

Jet's mission is to become the smartest way to shop and save on pretty much anything. Combining a revolutionary pricing engine, a world-class technology and fulfillment platform, and incredible customer service, we've set out to create a new kind of e-commerce. At Jet, we're passionate about empowering people to live and work brilliant.

About Jet's Internal Engine

We're building a new kind of company, and we're building it from the inside out, which means that investing in hiring, developing, and retaining the brightest minds in the world is a top priority. Everything we do is grounded in three simple values: trust, transparency, and fairness. From our business model to our culture, we live our values to the extreme, whether we're dealing with employees, retail partners, or consumers. We believe that happiness is the highest level of success and we want every person that crosses paths with Jet to achieve it. If you're an ambitious, smart, natural collaborator who likes taking risks, influencing, and innovating in a challenging hyper-growth environment, we'd love to talk to you about joining our team.

About the Job

The Associate Product Manager, Fulfillment Systems has a demonstrated passion for creating efficient & highly functional systems to support Jet's fulfillment operations. The role will collaborate closely with both fulfillment leadership in the field and software engineers at our corporate offices. This role requires strong communication and interpersonal skills to be successful in aligning priorities amongst cross-functional teams. Additionally, this role needs a critical-thinker who understands how software design impacts business operations both strategically and operationally.

Other key responsibilities include:

* Gather business requirements, design and define features, write specs and user stories, and prioritize fulfillment system features & enhancements
* Cogently build systems supporting Jet fulfillment operations that can rapidly scale and remain flexible in process design
* Collaborate with a team of developers to continually roll out system improvements based upon business requirements
* Develop key metrics & reporting from large, complex data sets to provide visibility into business & operations
* Analyze & model data to drive systematic, operational & financial decisions for fulfillment operations
* Dig into data to identify outliers & reduce variation in fulfillment processes

About You

* Bachelor/Master's degree in Computer Science, Engineering, Mathematics, Economics or other quantitative fields
* 1-3 years of relevant professional experience with 1-2 years in a hands-on product management or software development role - E-commerce, supply chain or fulfillment operations experience is a BIG plus
* Unrelenting problem solver: capable of creating structure around ambiguous problems and provide simple, insightful solutions
* Able to effectively manage competing priorities with minimal direction; comfortable with ambiguity
* Go-getter: consistently work through barriers and drive projects through an end-to-end implementation cycle
* Analytically creative: able to see & manipulate data to derive trends & insights
* Intellectually curious: hungry to learn, dig deep & drive projects from ideation to implementation
* Excellent communicator: clearly define business requirements, effectively manage stakeholder expectations on product design and delivery
* Proficiency in SQL, excel and BI tools is a plus

All the benefits you need for you and your family

* Multiple health plan options
* Vision & dental plans for you & dependents
* Associate discounts in-store and online
* Financial benefits including 401(k), stock purchase plans and more
* Education assistance for Associate and dependents

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