Associate, Platform & Delivery Management
Dorchester, MA

Job Description

Associate, Platform & Delivery Management-1902641

Description

As a member of the Technology organization, you will be part of the team that serves the needs of Santander Bank, N.A., including products and services for personal, business and corporate customers. Our people are at the heart of everything we do. We are committed to teamwork, and we encourage collaboration and innovation to be a smart, customer-focused and solutions-oriented organization

The Technology Team supports the development, implementation and ongoing maintenance of all banking systems. This team has the expertise and commitment to develop high-quality solutions to meet the needs of a fast-paced and complex operating environment.

Position Summary

The Associate, Platform & Delivery Management is responsible for project delivery, daily systems stability and technical strategic planning. The incumbent consults with both internal and external stakeholders to build a road map for the LOB technology portfolio that aligns with the enterprise direction. S/he works in a highly matrixed environment ensuring the stability, delivery and direction of the technology portfolio exceeds LOB objectives while representing enterprise objectives of the Technology organization.

Responsibility Statements

* Acts as an escalation point in conjunction with the assigned project manager for any deployment issues or escalations.
* Contributes to the development and maintenance of the Network Services service catalog
* Contributes to the improvement of process, procedures and protocols to maintain a high level of customer satisfaction in the most effective and efficient manner.
* Leads the delivery of business requested and properties projects requiring integration of multiple technologies.
* Maintains network operating environment by supporting lifecycle projects while ensuring compliance with configuration standards.
* Maintains network solutions that are compliant with Cybersecurity Policy and applicable industry regulations.
* Partners and consults with internal business partners in Cybersecurity, Technology Architecture and Service Operations & Support, including third-party support leads and vendors.
* Resource coordination and assignment for implementation projects, while ensuring consistent and balanced resource utilization across the team.
* Supports evolution of the network services operating environment through automation and new technology adoption.
* Supports platform provisioning necessary to deliver capabilities defined in network services service catalog.

Qualifications

Education

* Bachelor's Degree; in computer science engineering or a equivalent discipline, or equivalent work experience

Work Experience

* 5-9 years experience in software development.

Skills and Abilities

* Basic knowledge of external competition, industry and/or market trends in relation to own business
* Budgeting and forecasting
* Demonstrated knowledge of the latest technology innovations and their applicability to business operations
* Demonstrated relationship management and leadership skills with a superior ability to make things happen through the use of influence and negotiation with all levels of management
* Demonstrated understanding of IT Service Management concepts and procedures
* Highly flexible and able to quickly adapt to changing priorities
* Highly organized, self-motivated, customer oriented and able to work independently as well as within a team
* IT Effectiveness: application sourcing, technology strategy and planning
* Metrics knowledge
* Proactive team player with effective time management skills; ability to work independently, manage multiple deadlines/projects and keep key players informed
* Proven track record managing large, complex software development/integration projects in both host and distributed environments
* Quality management skills
* Strong program, project management, and leadership skills
* Strong reporting, decision making, analytical and problem solving skills

Physical Demands

* Minimal physical effort such as sitting, standing, and walking.

At Santander, we value and respect differences in our workforce and strive to increase the diversity of our teams. We actively encourage everyone to apply.

Job:Software Engineering

Primary Location:Massachusetts-Dorchester-2 Morrissey Boulevard - 06367 - Columbia Park

Organization:Technology (5900)

Schedule:Full-time

Job Posting:May 8, 2019, 1:47:26 PM

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