Associate Application Analyst
Brentwood, NY

Job Description

One of the nation's largest and most respected hospital management companies, Universal Health Services, Inc. (NYSE: UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, UHS today has annual revenue exceeding $10.7 billion. In 2019, UHS was again recognized as one of the World's Most Admired Companies by Fortune; in 2018, ranked #268 on the Fortune 500; and in 2017, listed #275 in Forbes inaugural ranking of America's Top 500 Public Companies.

Our operating philosophy is as effective today as it was 40 years ago, enabling us to provide compassionate care to our patients and their loved ones: Build or acquire high quality hospitals in rapidly growing markets, invest in the people and equipment needed to allow each facility to thrive, and become the leading healthcare provider in each community we serve.

Headquartered in King of Prussia, PA, UHS has more than 87,000 employees and through its subsidiaries operates 350 inpatient acute care hospitals and behavioral health facilities and 30 outpatient and other facilities located in 37 states, Washington, D.C., Puerto Rico and the United Kingdom. For additional information on the Company, visit our web site: http://www.uhsinc.com.

The Corporate IS Department is seeking a dynamic and talented Associate Application Analyst.

The Associate Application Analyst works with facility users, vendors, and corporate staff to address clinical information requirements and solve related problems through the implementation and support of IS technologies and clinically oriented business practices. Participates in on-site or online training, implementations, user advisory meetings and task forces. Assists with the implementation of software enhancements and modifications. Troubleshoots and resolves ongoing issues within the clinical system and environment.

Key Responsibilities include:

* Working with experienced staff, provides direct training to users in the clinical and marketing applications, as well as supports trainers in the field.
* Provides on-site support for the implementation of the given applications, including project task lists and implementation plans.
* Provides support and monitors assigned facilities, responds to user based questions and training requests, and follows-up based on variations in usage.
* Troubleshoots system and application problems, including hardware and software issues as needed. Monitors the resolution of maintenance and enhancement issues assigned by the UHS Customer Support Center.
* Provides ongoing communication with users, managers, corporate directors and vendors to assure support and continual understanding of current initiatives and progress within the clinical and marketing applications.
* Participates in user groups and project teams, convenes conference calls and meetings, and maintains minutes and follow-up logs.
* Assists in the design and building of software data-entry screens and forms.
* Creates management tools within the applications through reports, graphs, pivot charts and other mechanisms to assist in decision making.
* Creates and updates user documents to outline procedures and standards within applications.
* Supports ongoing review of data integrity within existing interfaces with corporate financial systems.
* Maintains software dictionary tables and definitions for applications.
* Provides on-call assistance as requested, for after-hours issues and support needs.

Job Requirements

Position Requirements:

* This position requires an Associate's degree in a Business, Technology or Clinically (nursing, psychology, etc.) related field.
* No working experience is required, up to one year of experience would enhance the skills and abilities necessary to perform this job. Five or more years of experience with similar applications in a related environment may be substituted for degree requirement.
* 1 year experience working in an Information Technology environment is preferred but not required, with hands-on computer experience. Experience working in a health care environment is a plus.
* Proficient with word processing, spreadsheet, and email software applications.
* A quick learner of software and information technology, and motivated to learn new applications and business operations.
* Demonstrates excellent interpersonal communication skills and documentation skills, among facility customers and team members.
* Demonstrates customer-oriented service excellence principals, as outlined in UHS corporate standards.
* Self-disciplined, able to work independently, but also able to take direction when necessary.
* Self-motivated to identify and resolve issues, and in advancing personal knowledge.
* Very organized and detail-oriented.
* Flexible with time.

Training: Prior training experience, with proven ability to effectively teach trainees at varying skill levels. Experience with training software applications, preferred.

Travel Requirements: 5 - 50% domestic US travel (depending on projects and Go Lives).

This opportunity provides the following:

* Challenging and rewarding work environment
* Growth and development opportunities within UHS and its subsidiaries
* Competitive Compensation
* Excellent Medical, Dental, Vision and Prescription Drug Plan
* 401k plan with company match
* Generous Paid Time Off
* UHS is a registered trademark of UHS of Delaware, Inc., the management company for Universal Health Services, Inc. and a wholly-owned subsidiary of Universal Health Services, Inc. Universal Health Services, Inc. is a holding company and operates through its subsidiaries including its management company, UHS of Delaware, Inc. All healthcare and management operations are conducted by subsidiaries of Universal Health Services, Inc. To the extent any reference to "UHS or UHS facilities" on this website including any statements, articles or other publications contained herein relates to our healthcare or management operations it is referring to Universal Health Services' subsidiaries including UHS of Delaware. Further, the terms "we," "us," "our" or "the company" in such context similarly refer to the operations of Universal Health Services' subsidiaries including UHS of Delaware. Any employment referenced in this website is not with Universal Health Services, Inc. but solely with one of its subsidiaries including but not limited to UHS of Delaware, Inc.

UHS is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at UHS via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of UHS. No fee will be paid in the event the candidate is hired by UHS as a result of the referral or through other means.