Applications Analyst IV
Coppell, TX

Job Description

About Avaya

Avaya enables the mission critical, real-time communication applications of the world's most important operations. As a global leader in delivering superior communications experiences, Avaya offers a complete portfolio of software and services for contact center and unified communications- offered on premises, in the cloud, or a hybrid. Today's digital world requires communications enablement, and no other company is better positioned to do this than Avaya. For more information, please visit www.avaya.com.

Short Description

Oversees the development, implementation and maintenance in the areas of systems analysis and application programming, quality assurance, web engineering, and database designs. Oversees 3rd party service providers in alignment with corporate policy and IT strategy. Provides comprehensive consultation to the client and management at the highest technical level on all phases of the project development cycle. Works closely with client management to identify and specify the complex business requirements. May have any of the following responsibilities: researches and evaluates alternative solutions and recommends the most efficient and cost effective solutions; codes new or modified programs, reuses existing code through the use of program development software alternatives; documents, tests, implements and provides on-going support for the applications; analyzes, develops, tests and implements complex database designs and the maintenance of database support tools; manages all phases of system development and the implementation process including analysis, design, development, testing, and ongoing support for the clientÂs application systems in an environment of diverse development platforms; ensures the functionality and effectiveness of quality assurance tools; consults at the highest level regarding problem definition and resolution of web and e-commerce systems and engineering issues involving the interrelated demands of hardware, software, telecommunications, security and control. Projects are large in scope, typically cross-functional, technically difficult, often involving combinations of platforms with new software and technology. Anticipates and identifies complex business needs and recommends solutions to complex problems. Work is performed with minimal direction and reviewed by senior management.

Minimum Requirements:

* 10+ years direct experience in software development and/or programming design and systems management
* 6+ years of experience on enterprise level integrations using architectures/technologies such as SOA, SOAP, REST, Bulk API and streaming APIs
* 5+ years direct experience leading software development and/or programming design teams

Desired Skills/Qualifications:

* Familiarity with SalesForce.com
* Familiarity with Sales Compensation Systems
* Experience with workflow engines
* Experience with Order Mangement Processes

Experience

7 - 10 Years of Experience

Education

Bachelor degree or equivalent experience

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Avaya is an Equal Opportunity employer and a U.S. Federal Contractor. Our commitment to equality is a core value of Avaya. All qualified applicants and employees receive equal treatment without consideration for race, religion, sex, age, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other protected characteristic. In general, positions at Avaya require the ability to communicate and use office technology effectively. Physical requirements may vary by assigned work location. This job brief/description is subject to change. Nothing in this job description restricts Avaya right to alter the duties and responsibilities of this position at any time for any reason. For Job Postings within European GDPR Countries you can access this document for additional Data Privacy Information: https://www.avaya.com/en/documents/gdpr-info-applicants.pdf