Application Performance Monitoring Engineer
Los Angeles, CA

Job Description

The incumbent will be responsible for expanding UCLA Health IT's Application Performance Monitoring program. The program's goal is to improve application performance, availability and resiliency through real-time monitoring. The dashboards will be utilized to monitor performance, identify potential issues before they cause a disruption, and measure against Key Performance Indicators (KPIs) to ensure a reliable and exemplary customer digital experience.

Responsibilities

The incumbent will be responsible for expanding UCLA Health IT's Application Performance Monitoring program. The program's goal is to improve application performance, availability and resiliency through real-time monitoring. The dashboards will be utilized to monitor performance, identify potential issues before they cause a disruption, and measure against Key Performance Indicators (KPIs) to ensure a reliable and exemplary customer digital experience.

The incumbent will be responsible for working with application, infrastructure, and vendors to build a solution that includes network, systems, and application performance dashboards.

Qualifications

Advanced Experience with any of the market leading application performance monitoring tools: Splunk, HP Sitescope, Dynatrace, AppDynamics, NewRelic.

Advanced level scripting knowledge and experience with regular expressions, bash, powershell, and python.

Ability to create clear, organized, and comprehensive documentation

Experience with *IX and Windows Environments

Experience with Network and Firewall topology

Experience in integration design supporting mission-critical, 24*7 business processes.

Experience with Azure or AWS administration.

Experience with system capacity monitoring and forecasting applications.

Advanced level experience in performance scripting.

Proven track record of automating processes and procedures

Must have successful track record of developing effective QA measures that include performance testing, capacity management and reporting

Understanding of information systems in the healthcare operations domain is preferred