Application Analyst Supervisor
Denver, CO

Job Description

Job Summary

Oversees all activities conducted by the Rocky Mountain Poison & Drug Center (RMPDC) Applications team. In collaboration with the IT Director, sets direction for the group, including setting priorities and goals for the team and the technology. Shapes overall strategy, vision and reporting on group activities. Initiates development, integration, upgrade and enhancement of applications utilized in the RMPDC environment. Supervisor must focus team activities to maintain a high level of availability on production systems, while anticipating future requirements, trends, and changes to ensure current and future satisfaction of customer service level expectations. Has extensive interface with all RMPDC departments in addition to Denver Health IT (DH IT) Network, Desktop, Database, Security and Server groups in order to ensure timely and quality systems.

Minimum Qualifications

Education and Experience 1. Bachelor's Degree required. Concentration in Computer Science, Information Systems, Business or Healthcare related field preferred. 2. Seven (7) years' experience in Information Systems required. Experience in a Healthcare related field preferred. 3. In lieu of a Bachelor's degree, an Associate's degree and 10 years' experience in Information Systems required. 4. Experience in technology systems support and development at an enterprise system level preferred. 5. Lead or supervisory experience required. 6. Experience with SSRS and SSIS required. 7. Experience with newer technologies like Angular, React, and Javascript required. 8. Experience designing, supporting, and maintaining applications required. 9. Experience working in a Call Center environment preferred. 1. Ability to be hands-on and responsible for the application standards, procedures, processes, and overall quality of each application. 2. Ability to take responsibility for the efforts and career development of Application Analyst assigned. 3. Strong communication skills Computers and Technology 1. Microsoft Office Suite 2. Strong experience with custom development a. Software development lifecycles b. Troubleshooting and debugging code c. Microsoft stack (SQL, .NET, C#, TFS, HTML, CSS) d. Familiarity with agile software development & project management 3. Ability to learn and implement Lean and ITIL Certificates, Licenses and Registration 1. None. Supervisory Responsibilities This position will be responsible for, but not limited to, hiring, terminating, performance management, coaching, supervision, fostering teamwork, training and development of one or more employees.

All job applicants for safety-sensitive positions must pass a pre-employment drug test, once a conditional offer of employment has been made.

Denver Health is an integrated, efficient, high-quality academic health care system that is considered a model for the nation. The Denver Health system includes the Rocky Mountain Regional Level I Trauma Center, a 525-bed acute care medical center, Denver's 911 emergency medical response system, 8 family health centers, 15 school-based health centers, the Rocky Mountain Poison and Drug Center, the Denver Public Health Department, an HMO, and The Denver Health Foundation.

As Colorado's primary safety net institution, Denver Health is a mission-driven organization that has provided more than $3.3 billion in care for the uninsured in the last ten years. Denver Health is a leader in performance and quality improvements and remains financially secure, in part, due to its nationally recognized implementation of lean principles in healthcare. Denver Health is a major resource to the community, serving approximately 185,000 individuals and 67,000 children a year.

Located just south of downtown Denver, Denver Health is just minutes away from many of the cultural and recreational activities Denver has to offer.

We strongly support diversity in the workforce and Denver Health is an equal opportunity employer (EOE).

"Denver Health is committed to provide equal treatment and equal employment opportunities to all applicants and employees. Denver Health is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class."