TrustCloud

Uber, AirBnb, Angies and every sharing marketplace depends deeply on Trust, Safety and Quality. We believe we can measure that better than anyone else. Better yet, we can Guarantee it.

Founded 2010
1-15 employees
  • Analytics & Business Information
  • Headquarters address
    814 Mission Street, San Francisco, CA 94103, USA

    Back in the day, people used to shake hands.
    Really, they did.

    It was an act of goodwill in effect saying "Trust me". These days, we all have mobile devices in our hands, and we use them to make decisions with the swipe of a thumb.

    We need to make quick decisions about where to stay tonight, who walks our dogs, watches our kids, tutors our teen-agers, fixes our roof or stays in our house. The "neighborhood" now extends to anywhere, and "sharing platforms" are allowing us to use peers to do our work.

    Therein lies the problem, sharing sites provide little information about how to make these decisions: 5 star reviews are information poor, easily manipulated and constrained by platform. Why haven’t platforms done more? Because Trust, Safety and Quality are not either priorities or competencies of sharing platforms.

    Enter TrustCloud- four years ago. We were ridiculously early. But we stuck around. Now, the egg has hatched.

    All we do is Trust, Safety and Quality. And we think we have devised a way to transform the sharing economy from an early adopter-hipster heaven to a full scale mass adopted way of life: by offering guaranteed satisfaction and dispute resolution from an independent and impartial party.

    With our score and our process, A+ insurers are willing to underwrite the risks of providers on our client platforms.
    No one else does this.

    We are looking for talented partners to help trick out the product and development. Like you.

    Tech stack

    PHP, Java, AWS