Zendesk

Zendesk empowers organizations to improve their customer engagement and better understand their customers. The best customer experiences are built with Zendesk.

Founded 2007
5001+ employees
  • Technology Infrastructure
  • Enterprise Software
  • Information Systems
  • Headquarters address
    San Francisco,CA,US
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    Zendesk was built upon a simple idea: make customer service software that’s easy to use and accessible to everyone. We have expanded on that idea, and now offer a growing family of products that work together to improve customer relationships, and can be embedded and extended through an open development platform.

    Our products are easy to use and implement. They give organizations the flexibility to move quickly, focus on innovation, and scale with their growth.

    Tech stack

    Scala, Go, React.js, Python, C++, C, Java, Scaling, Ruby / Ruby on Rails, JavaScript, Node.JS, Objective-C, Python, Swift, TypeScript, REST API, GraphQL, gRPC, AWS, Kubernetes, Spinnaker, Memcached, Redis, Kafka, Aurora

    Benefits

    Compensation and retirement

    Performance bonus
    RSUs (Restricted Stock Units or Awards)
    ESPP (Employee Stock Purchase Plan)
    401k
    401k matching
    Pension plan
    Cell phone reimbursement
    Commuter assistance plans

    Health and wellness

    Health insurance
    Dental insurance
    Vision insurance
    Life insurance
    Disability insurance
    FSA (Flexible Spending Plan)
    EAP (Employee Assistance Program)

    Vacation and time off

    Varies per location but our policy is generous.
    Paid time off
    Unlimited time off
    Paid holidays
    Flexible working hours
    Work from home flexibility
    Volunteer time off
    Maternity benefits
    Paternity benefits
    Adoption assistance
    Fertility benefits
    Sabbatical

    Personal development

    Tuition reimbursement
    Management training
    Job training
    Conferences reimbursement
    Internship program
    Hackathons

    Values and quality of life

    Diversity program
    Accessible via public transportation
    Bike parking
    Employee groups and committees
    Snacks and beverages
    Matching charitable donations
    Company activities
    Employee discount programs
    Zendesk - Yes, work-life balance is a buzzword, but it’s actually a priority at Zendesk.
    Zendesk - At Zendesk we are driven by a simple intention: be helpful.
    Zendesk - Social Impact at Zendesk ensures we are helpful to individuals, to communities, and to the planet.
    Zendesk - Employees at Zendesk work hard to build a culture where everyone belongs.
    Zendesk - Where we work is a big part of how we work. https://www.neighborfoundation.org/