Zendesk is a global CRM company that creates beautifully simple software with one goal in mind: to improve communication between a company and its customers.

Founded 2007
5001+ employees
  • Technology Infrastructure
  • Enterprise Software
  • Information Systems
  • Headquarters address
    San Francisco, CA, US
    Video preview
    Play button

    Yes, work-life balance is a buzzword; but it’s actually a priority at Zendesk. Over 6,000 Zendesk employees worldwide have the flexibility to choose where they work. Whether you’re collaborating from your home office, a Zendesk workspace, or the kitchen table, you’re part of one team here. We’re digital first.

    At Zendesk, we empower our people to be their best selves–together or apart. We value our differences and learn how to stand with each other’s communities. This is a place to grow and feel supported along the way. And while we like to keep reasonable work hours so we can also pursue our passions outside the office, we approach work with heart, creativity, and a sense of humor.

    Zendesk was built upon a simple idea: Make customer service software that’s easy to use and accessible to everyone. We’ve expanded on that idea and now offer a growing family of products that work together to improve customer relationships and can be embedded and extended through an open development platform.

    If you’re a team player looking for a flexible and supportive company that is eager for big ideas, Zendesk is the place for you.

    alt text Hired Top Employer in 2021

    Tech stack

    Scala, Go, React.js, Python, C++, C, Java, Scaling, Ruby / Ruby on Rails, JavaScript, Node.JS, Objective-C, Swift, TypeScript, REST API, GraphQL, gRPC, AWS, Kubernetes, Spinnaker, Memcached, Redis, Kafka, Aurora


    Compensation and retirement

    Performance bonus
    401k plan
    401k matching
    Pension plan
    Cell phone reimbursement
    Commuter assistance plans

    Health and wellness

    Health insurance
    Dental insurance
    Vision insurance
    Life insurance
    Disability insurance
    FSA (Flexible Spending Plan)
    EAP (Employee Assistance Program)
    Mental health benefits

    Vacation and time off

    Varies per location but our policy is generous.
    Paid time off
    Unlimited time off
    Paid holidays
    Flexible working hours
    Work from home flexibility
    Volunteer time off
    Maternity benefits
    Paternity benefits
    Adoption assistance
    Fertility benefits

    Personal development

    Tuition reimbursement
    Management training
    Job training
    Conferences reimbursement
    Internship program
    Mentorship opportunities
    Career growth

    Values and quality of life

    Diversity program
    Accessible via public transportation
    Bike parking
    Employee groups and committees
    Snacks and beverages
    Matching charitable donations
    Company activities
    Employee discount programs
    Remote first
    Social impact
    Zendesk - As employees, we encourage each other to grow and innovate.
    Zendesk - At Zendesk we are driven by a simple intention: Be helpful.
    Zendesk - Social Impact at Zendesk ensures we are helpful to individuals, to communities, and to the planet.
    Zendesk - As a company, we roll up our sleeves to plant roots in the communities we call home.
    Zendesk - We live in a diverse world. And real change starts with us doing our part.
    Zendesk - Yes, work-life balance is a buzzword, but it’s actually a priority at Zendesk.
    Zendesk - Employees at Zendesk work hard to build a culture where everyone belongs.