Zendesk is a service-first CRM company that builds software designed to improve customer relationships. Our software is powerful and flexible, and scales to meet the needs of any business. Even yours.

Founded 2007
1501-5000 employees
  • Technology Infrastructure
  • Enterprise Software
  • Information Systems
  • Headquarters address
    San Francisco,CA,US
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    Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. Zendesk products are easy to use and implement. They give organizations the flexibility to move quickly, focus on innovation, and scale with their growth.

    More than 160,000 paid customer accounts in over 160 countries and territories use Zendesk products. Based in San Francisco, Zendesk has operations in the United States, Europe, Asia, Australia, and South America.

    As employees, we encourage each other to grow and innovate. As a company, we roll up our sleeves to plant roots in the communities we call home. Interested in knowing what we do in the community? Check out the Zendesk Neighbor Foundation to learn more about how we engage with, and provide support to, our local communities.

    Tech stack

    Scala, Go, React.js, Python, C++, C, Java, Scaling, Ruby / Ruby on Rails, JavaScript, Node.JS, Objective-C, Python, Swift, TypeScript, REST API, GraphQL, gRPC, AWS, Kubernetes, Spinnaker, Memcached, Redis, Kafka, Aurora


    Compensation and retirement

    Performance bonus
    RSUs (Restricted Stock Units or Awards)
    ESPP (Employee Stock Purchase Plan)
    401k matching
    Pension plan
    Cell phone reimbursement
    Commuter assistance plans

    Health and wellness

    Health insurance
    Dental insurance
    Vision insurance
    Life insurance
    Disability insurance
    FSA (Flexible Spending Plan)
    EAP (Employee Assistance Program)

    Vacation and time off

    Varies per location but our policy is generous.
    Paid time off
    Unlimited time off
    Paid holidays
    Flexible working hours
    Work from home flexibility
    Volunteer time off
    Maternity benefits
    Paternity benefits
    Adoption assistance
    Fertility benefits

    Personal development

    Tuition reimbursement
    Management training
    Job training
    Conferences reimbursement
    Internship program

    Values and quality of life

    Diversity program
    Accessible via public transportation
    Bike parking
    Employee groups and committees
    Snacks and beverages
    Matching charitable donations
    Company activities
    Employee discount programs
    Zendesk - Yes, work-life balance is a buzzword, but it’s actually a priority at Zendesk.
    Zendesk - At Zendesk we are driven by a simple intention: be helpful.
    Zendesk - Social Impact at Zendesk ensures we are helpful to individuals, to communities, and to the planet.
    Zendesk - Employees at Zendesk work hard to build a culture where everyone belongs.