Vantage Unified Communications

In 2004, Vantage Labs, a privately held application development and software-as-a-service company, was interested in creating a product set to satisfy the unified communications needs of the small and medium business marketplace. With more than a decade of success in the educational, communications, Artificial Intelligence, Big Data and enterprise software services space, Vantage Labs established Vantage Unified Communications, and entered the UCaaS (Unified Communications as a Service) arena.

Understanding its target audience, and the value hosted communications services present to SMBs, Vantage was built on a commitment to provide a robust, reliable set of telephony tools. When properly deployed and supported by the Vantage Communications Concierge Team, our communications solutions enable each user to exceed their individual business goals, so that they can contribute more to the overall success of your company.

From day one, the primary focus of Vantage Unified has been delivering value, and a personalized level of support not previously experienced in the ‘phone’ or carrier industry. With nearly 135 years of combined telephony experience, the founding management team combined a unique service delivery and continuous care model with Vantage Labs’ software innovations successes. This combination created a communications tool set empowering users to Communicate More with all of the key people contributing to the success of their businesses – customers, prospective customers, partners, and employees.

Vantage started serving customers via a third-party platform in 2004 and in 2010 began developing its own communications service delivery platform. After almost 3 years of development, in December of 2012, MAXcore was released and began providing reliable, productivity-enhancing telephony services to users of varying sizes, industries, and levels of complexity. MAXcallcommand, our call center services product, paired seamlessly with MAXcore to enable Vantage to meet the needs of SMBs who operate customer support helpdesks and sales centers with dynamic call distribution, real-time status views, and detailed call reporting. Always evolving and always improving, the current services platform, MAXcore 2.0, went live in January of 2018, and continues to provide reliable, efficient communications services.

Driven by MAXcore 2.0, Vantage’s MAXvoice hosted communications service enables companies to obtain new customers and retain existing customers by improving accessibility, collaboration, and productivity for all users.

Vantage Unified Communications is one of six diverse companies incubated by Vantage Labs. For more information on the Vantage family of companies visit www.Vantage.com.