What we do

As customers, we expect to be able to perform purchases anywhere and everywhere. We use pop up stores and cafés, go to events, use roadside assistance, transport service, receive deliveries and pay bills – and we want to do it our preferred way!

With Surefire, companies can now sell anywhere and conduct a complete transaction including payment, digital customer engagement and transaction logging.

Customers also demand more convenience, trust and service in paying bills, completing purchases and in dealing with service providers, government – everyone! With Surefire, companies can access information about customers (like our loyalty membership); about the products they are buying (such as stock levels and pricing); and payment information (such as credit card authorisation, digital receipts).

Pulling all this information together, on-the-spot at the mobile or kiosk can be a complex task. Surefire simplifies it, with software that helps service providers integrate all the necessary information in a cost effective, time efficient way, so that they can focus on delivering great service to their customers.

Core Values

We are customer focussed
We recognise and celebrate effort and achievement
We communicate effectively and respectfully
We keep our agreements
We identify and action process and system improvements
We ask questions when we're not sure
We strive to be our best at all we do