Solvvy uses powerful AI, machine learning and NLP science to create the fantastic customer self-support experience you always dreamed of. Solvvy presents specific solutions and answers across multiple channels that actually help customers resolve their complex problems instantly and without any human support. Solvvy constantly gets smarter - by automatically extracting and continuously learning from all the key knowledge sources within a company. Solvvy’s value to our customers is immediate and crystal-clear - we dramatically reduce ticket volume and cost for any business, while actually improving customer satisfaction - a delightful combination!
We strive to be intelligent and curious, yet efficient and pragmatic, in everything we do, and our mission is to truly enable our customers and their customers to do so as well.
... is pretty standard but with a little extra "get to know you" time because every hire is critical at our early stage:
In addition to striving for intelligence, efficiency and pragmatism in everything we do, we also highly value curiosity, transparency, hard work and a healthy work-life balance. These values are critical to success on our science-driven, high-growth trajectory, which offers significant opportunities to learn, lead, and own initiatives. If you enjoy making fast and real contributions to many areas of the business, we'd love to talk to you!