Solvvy

Enabling delightful customer self-service using deep science

Founded 2013
1-15 employees
  • Enterprise Software
  • Headquarters address
    425 Sherman Ave #320, Palo Alto, CA 94306, USA

    Solvvy uses powerful AI, machine learning and NLP science to create the fantastic customer self-support experience you always dreamed of. Solvvy presents specific solutions and answers across multiple channels that actually help customers resolve their complex problems instantly and without any human support. Solvvy constantly gets smarter - by automatically extracting and continuously learning from all the key knowledge sources within a company. Solvvy’s value to our customers is immediate and crystal-clear - we dramatically reduce ticket volume and cost for any business, while actually improving customer satisfaction - a delightful combination!

    We strive to be intelligent and curious, yet efficient and pragmatic, in everything we do, and our mission is to truly enable our customers and their customers to do so as well.

    Our Interview Process

    ... is pretty standard but with a little extra "get to know you" time because every hire is critical at our early stage:

    1. Into call: you learn about the company and the role. We learn about you and your goals. (phone/video)
    2. Resume deep dive (video or in-person)
    3. [Engineers] Coding interview (remote)
    4. Briefly meet the other founders (in-person)
    5. ~1/2 day on-site problem solving + cultural fit (in-person)

    Solvvy Core Values

    In addition to striving for intelligence, efficiency and pragmatism in everything we do, we also highly value curiosity, transparency, hard work and a healthy work-life balance. These values are critical to success on our science-driven, high-growth trajectory, which offers significant opportunities to learn, lead, and own initiatives. If you enjoy making fast and real contributions to many areas of the business, we'd love to talk to you!

    Tech stack

    React, Angular, Node, Java, MongoDB, AWS

    Benefits

    Health and wellness

    Health insurance
    Dental insurance
    Vision insurance